Revenue Operations Specialist

Summary

Join Finix, a full-stack acquirer processor, as a Revenue Operations Specialist to support the scaling business for our GTM strategy. You will own the Marketing Operations function, collaborate with other departments to drive operational efficiency, and manage the tech stack across sales, marketing, and customer success teams. Responsibilities include CRM marketing database management, performance metric analysis, and implementing the RevOps roadmap. The ideal candidate is an expert in marketing and revenue operations with 3+ years of experience in a SaaS company, preferably with payments experience and HubSpot proficiency. This role requires strong project management and communication skills. Finix offers a competitive salary, equity, and benefits.

Requirements

• An expert in marketing operations and revenue operations functions
• A data-driven decision maker to set and achieve goals
• A person who enjoys building end-to-end revenue sales, marketing, or customer success processes
• A curious person with a desire to learn about and understand complex technical and regulatory concepts within the financial tech industry
• A strong communicator with a passion for operational efficiency, self proclaimed data nerd and forward thinking thought leader to scale business for future growth
• An adaptable, collaborative, and strategic partner who can bring new products, features, and services to market with other stakeholders
• An organized person with respect for deadlines and motivation for reaching them
• An independent self-starter and project manager with an eagerness to collaborate
• 3+ years of experience working at a SaaS company with multiple GTM motions, payments experience preferred
• 3+ years of experience in a CRM administrator role, preferably HubSpot
• 3+ years of experience in RevOps, Marketing Ops, Sales Ops, or similar roles
• Expert/Advanced proficiency with HubSpot, Google Paid Search (Ads, Analytics, Tag Manager, Console), Contentful, 6Sense, Chili Piper, Slack, Google Business Suite; or equivalent
• Strong project management, planning, and organization skills, including the ability to handle multiple projects simultaneously in a fast-paced environment
• Proficiency in Marketing and Revenue Operations competencies

Responsibilities

• Own our Marketing Operations function from technical implementation to KPI reporting, data insights and operational efficiency
• Represent RevOps as a key stakeholder to collaborate with other departments, drive and influence operational efficiency, ensuring data is being exchanged to support anticipated organizational needs
• Own current and future tech stack across sales, marketing, and customer success teams, including making necessary updates to improve operations
• CRM marketing database management including data integrity, audience management, compliance, and electronic communication implementations for all audiences, including leads and customers
• Monitor and analyze performance metrics specific to both demand generation, customer marketing and full marketing funnel reporting
• Implement the RevOps roadmap from diagnosing issues/requests/opportunities to project managing and ensuring execution

Benefits

• Equity
• Benefits