Training Solutions Specialist

Summary

Join Axon and become the EMEA Training Solutions Specialist, supporting EMEA's international training mission. You will be responsible for administrative support, coordinating translation of learning materials, supporting instructor courses, and providing support to the Axon training network. Collaborate with the Training Manager and Deputy Director on operational tasks. This role is crucial for the success of EMEA's training mission and enhancing training resources. The position is remote, based in the UK, and requires up to 50% travel. You will lead and mentor a team of training professionals, deliver training curriculum, support market development, and work with the EMEA sales team. Strategic planning, compliance, stakeholder engagement, performance monitoring, and quality assurance are also key responsibilities.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field experience
• Minimum of 5 years of progressive experience in administrative Support / Training roles, preferably within the Law Enforcement/ Military or technology industry
• Ability to travel up to 50% required
• Proven team player and people management skills with the ability to inspire and motivate teams
• Strong strategic planning and problem-solving abilities with a keen attention to detail
• Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders
• Experience managing administrative operations in a global or multi-national organization
• Proficient in Microsoft office suite, slack, Carbon Voice, Voxer, Sharepoint and Smartsheets
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Responsibilities

• Support, Lead, co-ordinate and mentor a team of training professionals/ Pod leads across the EMEA region ensuring alignment with company goals and objectives
• Delivering translated Axon Training curriculum, materials and associated training to the EMEA Region
• Supports market development and strategic and operational initiatives across EMEA in support of strategic sales and scaling targets
• Works with and enables EMEA Sales team in order to facilitate the adoption and rapid deployment of Axon products across the market region
• Constant synchronization of assets with US-based Training Team, European Training Team, Global Marketing Team, Sales Team, Distributors and Customers in order to execute a joint effort to advance team’s interest in the region
• Ensure compliance with regulatory requirements and mitigate operational risks through effective governance and controls
• Foster positive relationships with internal and external stakeholders, including customers, partners, and regulatory bodies
• Support and monitor key performance indicators (KPIs) to evaluate departmental performance and drive continuous improvement
• Identify training needs analysis and support for Customers internally and externally
• Support delivery of a transparent and constructive evaluation process identifiying areas of continuous learning and development and assessing experienced independent contractor instructors and new contracting instructors
• Lead or contribute to special projects and initiatives as assigned by senior management

Benefits

• Competitive salary
• Paid parental leave for all
• Medical, Dental, Vision benefits
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs