DCG Communications is hiring a
Training Specialist

Summary

Join a dynamic team at DCG as a Training Specialist to design and implement comprehensive training materials and learning sessions for a unified online platform serving Veterans, caregivers, and VA providers.

Requirements

• Ability to analyze training needs, design effective learning experiences, and create engaging training materials (Instructional Design)
• Proficiency in developing training content such as presentations, manuals, e-learning modules, and multimedia materials (Content Development)
• Understanding of the subject matter being taught, Veteran healthcare and technology (Subject Matter Expertise)
• Clear and effective communication is crucial for explaining concepts, facilitating discussions, and presenting information (Communication Skills)
• Capability to conduct training sessions, workshops, and seminars in-person or virtually, and engage participants effectively (Facilitation and Presentation)
• Ability to assess training needs, evaluate training outcomes, and continuously improve training programs based on feedback and results (Evaluation and Assessment)
• Willingness to adapt to changes in technology, training methods, or organizational needs (Adaptability and Flexibility)
• Ability to collaborate with diverse stakeholders including learners, subject matter experts, managers, and executives (Stakeholder Management)
• Capability to identify issues during training delivery and find effective solutions promptly (Problem-solving Skills)
• Comfort with using various digital tools and software for content creation, delivery, and management (Technology Proficiency)
• Bachelor’s degree in Education, Instructional Design, Human Resources, Psychology, Communication, Business Administration, or a related field

Responsibilities

• Develop a digital product training plan that encompasses all tools, techniques, and strategies for creating new and updating existing training materials
• Create new and update existing training materials for each of the 15-20 digital product lines
• Utilize VA-owned content management system (CMS) templates to post and launch updated training materials to the appropriate training portal on the specific VA platform
• Deliver digital product trainings to Veterans, their caregivers, and VA staff in a virtual setting

Benefits

• A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage
• 401(k) retirement plan with a fully vested 4% corporate match
• Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA)
• 100% Paid Family Bonding for all new parents (including adoption), in addition to STD/LTD
• $1000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy
• Generous paid time off including 11 paid federal holidays annually
• Annual $1600 professional development stipend
• $300 annual cash benefit to be used on a variety of wellness perks such as massage, gym memberships, apple watches, and more