Training Specialist

Summary

Join Movemedical's passionate team and become a key player in revolutionizing the healthcare industry's medical device planning and supply chain. As a consummate learner-educator, you will design and deliver engaging training programs for both internal and external audiences. You will leverage your expertise in learning theories and technology to create innovative training materials, including videos and e-learning modules. Your responsibilities include coordinating training sessions, assessing learning outcomes, and providing ongoing support to users. This role requires strong communication, organizational, and presentation skills, along with experience in software training and adult education. Movemedical offers a competitive salary, flexible PTO, and a comprehensive benefits package.

Requirements

• 2+ years of relevant work experience presenting to clients or training/educating adults in some capacity, preferably in tech or healthcare with a specific focus on software training
• Learning Theories & Principles – Knowledgeable about learning theories and principles such as A.D.D.I.E., action mapping, and Mayer's multimedia principles to create eLearning courses
• Technology – Familiar with tools like Articulate Rise 360 & Storyline, Prezi & PowerPoint, Camtasia, Adobe Captivate, Illustrator & Photoshop, LMS Systems
• Presentation – You carry yourself with a high level of confidence and professionalism when conducting standard and custom classes per customer requirements
• Organization – You have strong organizational skills, attention to detail, and pride yourself on the ability to meet deadlines
• Writing - You communicate technical information effectively to technical and non-technical audiences
• Attitude - You are egoless/humble. You empathize with users. You care about overall team and project success

Responsibilities

• Design and revamp training materials on technical topics
• Create educational videos and content about our software application and the industry we service
• Effectively work with subject matter experts to translate business needs into training content
• Master the Movemedical platform by understanding the product features, system workflows, and business context
• Coordinate virtual and in-person software training, including preparing data to support hands-on exercises
• Confidently deliver training classes to internal and external audiences
• Create assessments to evaluate skills and learning outcomes
• Research new innovations in both learning design and education
• Collaborate with customers and internal technical staff, including participating in discovery, training, documentation, and other project activities
• Create new training content (e-Learning, instructor-led training materials, work instructions, short-form video content) to assist in the continued growth of Movemedical's training courses, certification programs, and other offerings
• Own new hire onboarding and training
• Help extend the onboarding program to assist department leads in better assessing employees' overall progress
• Update and maintain all training material for external and internal distribution
• Manage administering and following up on required compliance training for all internal staff
• Assess the feasibility of tasks, including providing a level of effort estimates for anticipated work
• Provide onsite and remote support to customers prior, during, and following go-live - this includes managing support calls/queries and documenting production bugs
• Travel averaging 25% to work with customers in person domestically or internationally

Benefits

• Amazing team – everyone at Movemedical is helpful, humble and hungry to learn and grow
• Award winning culture – featured on Inc
• Exciting opportunities for travel (around 25%)
• Flexible PTO
• Pay for fitness activity (we pay you to be active!)
• Stipend for at-home workspace
• Comprehensive benefits package with 401k match