Travel Logistics Coordinator

Summary

Join Sprinter Health as a Travel Logistics Coordinator to optimize logistics for a decentralized workforce, ensuring clinicians are in the right place at the right time. This newly created role involves managing end-to-end travel coordination, including flights, hotels, and ground transportation. You will build a scalable system for tracking and managing travel logistics, partner with various teams, and act as the primary point of contact for travel-related issues. The position requires strong project management skills, excellent communication, and the ability to create clarity from complexity. You will also build and maintain vendor relationships and ensure accurate expense reporting. This role offers significant opportunities for growth and influence within a fast-paced, high-growth environment.

Requirements

• Proven Expertise : Minimum 3+ years of experience in travel logistics coordination, operations support, or project management (healthcare, startup, or field-based ops experience preferred)
• Project Management : High attention to detail and ability to spot and solve logistical gaps
• Cross-Functional Collaboration : Excellent communication skills and experience working with diverse teams across an organization
• Out of The Box Thinking: The ability to rapidly extrapolate for hazy data and information to create actionable solutions that align with organizational objectives

Responsibilities

• Manage end-to-end travel coordination for Sprinters, including flights, hotel bookings, ground transportation, and itinerary management, serving as their primary point of contact
• Coordinate travel for both short-term assignments and long-term deployments across the US
• Source and secure lodging and meeting spaces for training events
• Create and distribute immaculate itineraries for all travel assignments that include all the details of the trip and information about destination
• Act as the first line of support for travel-related issues, cancellations, or change...often in real time
• Build and manage vendor relationships (travel agencies, hotel groups, etc.) and negotiate favorable rates
• Track and reconcile travel expenses, coordinating closely with Finance to ensure accurate reporting, and budget adherence
• Document and maintain standard operating procedures for all travel workflows, updating as needed to reflect best practices
• Design and maintain a centralized system to track where Sprinters are traveling, when, and for how long—creating visibility for stakeholders across Ops, Clinical, and People teams
• Communicate itineraries and changes clearly to Sprinters, Clinical Managers, and Market Operations leads

Preferred Qualifications

• PMP certification
• Bachelor's degree in business, logistics, supply chain, or any relevant field
• Proficiency with Google Workspace (Sheets, Calendar, Docs, etc.)
• Proficiency with Microsoft Excel
• Experience with project management platforms such as ClickUp, Notion, Asana, Jira, etc

Benefits

• Medical, dental, and vision plans 100% paid for you and your dependents
• Flexible PTO + 11 paid holidays per year
• 401(k) with a match
• 16-week parental leave policy for birthing parent, 8 weeks for all other parents
• HSA contributions
• Life insurance, plus short and long-term disability coverage
• Competitive salary + equity package
• Virtual + in-person activities, to stay connected in a distributed culture
• Annual learning stipend