Varsity Tutors, a Nerdy Company is hiring a
Tutor Operations Specialist, Remote - Brazil

Summary

The job is for a Tutor Operations Specialist/Fulfillment Engagement Specialist at Varsity Tutors, a fully remote role based in Brazil. The role involves supporting tutor applicants, updating digital inventory of sessions and courses, assigning tutors to tutoring sessions, and supporting institutional and course schedule changes.

Requirements

• Level B2 English proficiency
• Experience with data entry and fulfillment processes
• Experience with Google documents
• Strong analytical and problem-solving skills
• Comfortable performing all job responsibilities on a laptop or computer
• Able to perform basic technical troubleshooting with work equipment
• Highly adaptable to change and thrives in a fast-paced environment
• Self-starter with exceptional attention to detail
• Excellent time management and organizational skills. Ability to work independently
• Ability to multitask in a dynamic environment where priorities change quickly
• Willingness and ability to quickly learn business practices, policies and procedures
• Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT
• High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
• A quiet work environment that promotes focus

Responsibilities

• Support Tutor Applicants and Tutor Onboarding
• Update our Digital Inventory of Institutional Sessions and Courses
• Assign Tutors to Tutoring Sessions
• Support Institutional and Course Schedule Changes

Preferred Qualifications

• Professional experience in recruiting, education, customer service, retail, or another fast-paced environment
• A bachelor's degree

Benefits

• Competitive Hourly Rate ($12/hr USD)
• Full-Time Position (40 hours per week)
• Fully Remote Position
• A once-in-a-lifetime opportunity to help transform how the world learns!
• A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture