User Experience Analyst

Summary

Join our User Experience Team as a User Experience Analyst and contribute to maintaining and growing user engagement through research-driven design solutions. Champion intuitive, user-centered experiences, ensuring our digital products are accessible, engaging, and effective. You will conduct usability research, analyze user behavior, and collaborate with various teams. Responsibilities include developing research plans, building usability standards, creating documentation, and supporting iterative design. The ideal candidate possesses strong research, analytical, and communication skills, along with a design-thinking mindset and a passion for continuous improvement. This role offers a dynamic and innovative environment within LegalMatch Philippines.

Requirements

• Deep understanding of UX/UI principles and information architecture
• Proficiency in usability testing, wireframing, and prototyping
• Strong research and analytical skills with a design-thinking mindset
• Ability to communicate findings and design logic clearly
• Excellent collaboration and problem-solving abilities

Responsibilities

• Conduct qualitative and quantitative usability research
• Develop research plans and apply the right testing methods
• Analyze user behavior and translate findings into actionable recommendations
• Collaborate with product, design, and engineering teams
• Build and maintain usability standards and UI guidelines
• Create checklists, documentation, and training materials
• Support iterative design through prototyping and wireframes
• Promote consistent and intuitive user experiences across products
• Monitor emerging UX trends and update practices accordingly
• Improve information architecture and navigation flow

Preferred Qualifications

• Proactive and outcome-oriented
• A problem-solver
• Has the ability to work effectively under pressure and resolve issues efficiently
• Passionate about continuous improvement, consistently seeking opportunities to enhance processes and systems
• Skilled in collaboration and communication, working effectively with diverse teams and stakeholders