Remote User Risk Standards Strategist

Summary

Join Stripe's User Risk Strategy organization as a key member to protect and advance the company's business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.

Requirements

• 6+ years of professional experience, preferably in financial or tech sectors, particularly within a risk management or revenue enablement function
• 5+ years experience in a related role (risk, compliance and/or product enablement)
• Experience in developing risk strategies and programmatic solutions and working with technical (product and engineering) and operational teams
• Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
• Exceptional collaboration and communication skills, with an ability to influence stakeholders across functions and borders, while remaining calm and responsive under pressure
• Strong analytical and problem solving skills
• A results- and action-oriented mindset and the ability to lead and motivate others
• The ability to take ownership, be accountable, and drive towards ambitious goals
• Comfort operating in an ambiguous and quickly changing environment with shifting priorities (this is a must!)

Responsibilities

• Drive risk standards and controls strategy for company-level strategic initiatives that balance risk mitigation with user experience
• Partner with cross functional stakeholders - including Product and Engineering, Operations, Sales, Partnerships, Policy, and Data Science teams - to identify and build effective risk controls
• Assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth. Perform analysis and research to inform decision-making, and improve observability in partnership with the Data Science team
• Represent Stripe in external engagements with our most critical partners and customers
• Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience
• Challenge the status quo and provide multiple alternative solutions and key execution criteria
• Continue learning about the payments space through industry engagement and independent research, and scale your knowledge to others
• Execute special projects/ad hoc analyses, as initiatives, products, risks, and opportunities are constantly evolving

Preferred Qualifications

• Experience delivering execution and delivery of risk standards and controls designs
• Ability to take complex issues and turn them into actionable next steps
• Proficiency in one of the following: Card network rules and regulations, merchant acquiring rules and regulations, KYC/KYB, AML OFAC compliance
• SQL proficiency