UX Copywriter

Summary

Join Lirio as a UX Copywriter and transform behavioral science into engaging messages. You'll craft impactful content for various formats, collaborating with a team of designers and researchers. Responsibilities include content creation, refinement, quality assurance, and content management using Lirio's CMS. You'll ensure content aligns with health literacy standards and behavioral science principles. This remote or hybrid position requires a Bachelor's degree, 3-5 years of relevant experience, and strong writing skills. The role offers a competitive salary, comprehensive benefits, and flexible work arrangements.

Requirements

• Bachelor's Degree in a related field
• 3-5 years of relevant experience
• Experience in marketing, content design, journalism, or communications
• Experience with content management systems (CMS) and tools such as Figma, Sketch, Mural, or Miro
• Strong writing and proofreading skills are a must, including comfort with writing for both professional and consumer audiences
• Must have ability to collaborate cross-functionally, especially with technical teams

Responsibilities

• Craft Behavioral Science-Informed Content: With direction from our behavioral scientists create and proofread engaging, evidence-based copy for various formats, including email, SMS, push notifications, chatbots, landing pages, call center scripts, consulting reports, internal documentation, and marketing materials
• Collaborative Content Refinement: Work closely with clients and interdisciplinary teams, including behavioral design and research, to incorporate feedback and ensure content aligns with project objectives
• Ensure Clarity and Compliance: Conduct thorough reviews of all copy to ensure alignment with health literacy standards, Lirio’s behavioral design framework, and client-specific requirements
• Quality Assurance and Content Organization: Implement a rigorous quality assurance process encompassing proofreading, editing, tagging, and organizing content to ensure accuracy and consistency before intervention launches
• Conduct Content Audits: Work closely with the behavioral scientists to improve old content libraries and ensure copy is both scientifically accurate and adheres to our current content best practices
• Work with Lirio’s content management system (CMS) to store, organize, tag, update, and refine content
• Maintain CMS technical quality standards and guidelines
• Collaborate with Lirio’s technical teams to inform improvements to the CMS
• Document content guidelines, standards, and processes to facilitate consistent and scalable content creation
• Maintain proper documentation of client needs and project statuses
• Maintain an issue log and inform improvements to the CMS, content development, and QA processes

Preferred Qualifications

• Experience writing for diverse audiences (e.g. cross-cultural experience)
• Background in Healthcare, digital health, and Behavioral Science or psychology

Benefits

• Medical (HSA available)
• Dental
• Vision
• Short-term & long-term disability (company-paid)
• Life & AD&D (company-paid)
• 401K with company match
• 10 paid holidays + holiday week company closure
• Flexible time off policy
• Work from home