UX/UI Manager

Summary

Join Thuma's team as a UX/UI Manager, reporting to the Director of eCom. You will lead and mentor the UX/UI team, driving strategies to enhance user experiences and improve website performance. Collaborate with product managers, designers, and engineers, leveraging data-driven insights. This role involves hands-on design, user research, and process improvement. The position can be based in San Francisco or remotely. Thuma offers a comprehensive benefits package, including equity, 401k matching, health benefits, paid parental leave, and more.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
• 6+ years of experience in UX design, with at least 2 years in a leadership or mentorship role
• Proven experience designing intuitive, engaging digital products, with a strong portfolio showcasing UX and interaction design expertise
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar
• Strong understanding of user research methods, usability testing, and analytics
• Excellent communication and collaboration skills, with experience working in cross-functional teams
• Knowledge of web and mobile design standards, including accessibility (WCAG) principles

Responsibilities

• Manage, mentor the UX/UI team, fostering their growth and development
• Set clear goals, provide constructive feedback, and ensure high-quality design deliverables
• Advocate for user-centered & brand forward design practices across the organization
• Collaborate closely with the brand & creative team to position Thuma as a design company
• Ensure brand book guidelines are followed and consistency is maintained
• Identify new brand story telling opportunities across the entire experience
• Collaborate with the design team to create wireframes, prototypes, and high-fidelity designs for key projects, ensuring they align with user needs and business objectives
• Lead and participate in brainstorming sessions, design critiques, and user research efforts
• Collaborate with developers to ensure seamless implementation of designs
• Oversee end-to-end UX process from ideation to design in close collaboration with Brand & Creative
• Collaborate closely with product managers & engineers to define user requirements, goals, and project scope
• Conduct and oversee user research initiatives, including competitive research and analytics review
• Translate research insights into actionable design strategies and solutions
• Develop user personas, customer journey maps, and interaction models to inform design decisions
• Develop user journeys and information architecture to guide the design process and improve user engagement and conversion
• Define and refine UX/UI design processes, tools, and standards to increase efficiency and consistency
• Stay current with industry trends, tools, and emerging technologies to keep the team at the forefront of UI/UX design
• Advocate for accessibility and inclusivity in all design work

Preferred Qualifications

• A collaborative leader who thrives on inspiring and guiding others while remaining hands-on with design
• A strong advocate for user-centered & brand forward design with a passion for solving complex problems creatively
• An excellent communicator who can balance user needs with business goals and technical constraints
• Detail-oriented, organized, and skilled at managing multiple projects and priorities

Benefits

• Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions
• Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions
• Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical
• Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard, Display Screen
• Flex Time: Run errands as needed, just get your stuff done
• Flexible PTO: We believe healthy, happy, relaxed people do better work
• Hybrid: Flexibility to work between your home and our office with everything you need to be successful in both
• Employee Discount: We provide an employee discount of 40% off all Thuma products
• Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things
• Commute Reimbursement: Up to $150 per month for your commute to our office
• Room Upgrade: A complimentary product credit when you start, worth up to $2,000