Salesforce Pre-Sales Consultant

Summary

Join DaCodes, a leading software and digital transformation firm, and become a key player in our team of 220+ talented professionals. We offer opportunities to work on diverse projects across various industries, utilizing cutting-edge technologies and collaborating with clients in LATAM and the US. As a Business Analyst, you will bridge the gap between clients and the commercial team, translating needs into effective solutions. You will be responsible for gathering, analyzing, and documenting project requirements, providing client support, and collaborating with internal and external stakeholders. This role requires strong analytical skills, excellent communication, and the ability to manage multiple projects simultaneously. DaCodes provides a remote work environment, flexible hours, and various professional development opportunities.

Requirements

• More than 5 years of experience in business analysis
• Ability to independently manage large-scale implementations
• Excellent presentation, communication (written and verbal), and interpersonal skills
• Sound judgment and ability to achieve objectives
• Experience working with internal and international teams and also with external clients
• Ability to work in a multi-functional environment and manage multiple opportunities at the same time
• Bachelor's degree in finance, accounting, business administration, or equivalent degree
• Close visual acuity to perform an activity such as: preparing and analyzing data; transcribing/typing; viewing a computer; extensive reading

Responsibilities

• Serve as a liaison between the client and the commercial team and translate that knowledge into recommended solutions that enable the organization to achieve its objectives
• Utilize various techniques to gather, track, and analyze requirements
• Produce high-level project documentation that includes business requirements, functional specifications, key operating procedures, Visio workflows, etc
• Provide client references by creating user documentation; providing help desk support and client training
• Participate in client and client stakeholder meetings, as well as internal meetings
• Provide functional support to pre-sales developers and the quality control team
• Responsible for troubleshooting and working with internal stakeholders to ensure that mitigation plans are in place
• Act as an intermediary between the client and the development team
• Demonstrate solution functionality to client stakeholders
• Design and lead end-user acceptance testing
• Close visual acuity to perform an activity such as: preparing and analyzing data; transcribing/typing; viewing a computer; extensive reading

Preferred Qualifications

• Experience in cloud-based projects
• Extensive experience in agile implementation
• Experience in Salesforce projects

Benefits

• Remote work/Home office
• Schedule adjusted to the assigned work/project cell
• Work Monday to Friday
• Day off on your birthday
• Multicultural work teams
• Access to courses and certifications
• Meetups with special guests from the IT area
• Virtual integration events and interest groups
• English classes
• Opportunities within our different lines of business