Remote Vertical Account Director

Summary

The job is for a Vertical Account Director in the Financial Services and/or Healthcare vertical at Blue Acorn iCi. The role involves leading new business opportunities, pipeline generation, closing deals, revenue growth, relationship management, mentorship, marketing deployment, sales process optimization, collaboration with other departments, training, continuous improvement, CRM management, and ensuring smooth transition from sales to delivery.

Requirements

• 8+ years experience in business development / sales or similar role
• Experience at professional services company such as an agency or consulting firm
• Experience working in Digital Experience (eCommerce, Content, Analytics)
• Experience with Adobe suite of products a plus
• Bachelor’s degree in business, marketing or related field

Responsibilities

• Lead new business opportunities for the Financial Services and/or Healthcare Vertical
• Pipeline Generation: Work directly with Adobe Industry teams and Industry Segment head and MCO/CSG orgs at Infosys to drive vertical pipeline
• Lead and Close Opportunities: Once qualified, lead deals successfully to contract close
• Revenue Growth : Meet or exceed New Business quarterly and annual booking targets and revenue recognition. Own the book of business for assigned vertical
• Infosys Relationship Management : Build and maintain strong and friendly relationships with key Infosys stakeholders across leadership, accounts, sister agencies and horizontal practices. Be the go-to for leads for the vertical
• Adobe Relationship Management : Build and maintain strong and friendly relationships with Adobe IC sales leads and AVPs. Be the go-to for leads for the vertical
• Account Director Mentorship : Guide Account Director in the vertical to incrementally grow existing client business. Monitor existing account spend and trends to deploy pipeline growth strategies and intervention from ELT when appropriate
• Marketing Deployment : Work directly with Marketing to deploy automated content, newsletters, webinars, etc to drive interest in Adobe and Blue Acorn iCi
• Sales Processes : Help to optimize sales processes by calling out areas for improvement and proactively bringing ideas to SVP of Growth and Sales Operations
• Sales > Delivery Transition: Once a deal is closed/won, ensure the deal is transitioned into delivery smoothly by setting proper expectations with both the prospect/client and delivery teams. Ensures seamless handoff to Account Director assigned to the Vertical
• Collaboration with Leadership and ELT : Work closely with other departments such as marketing, delivery, finance, sales operations, solutions consulting and Infosys
• Training and Continuous Improvement: Research and implement vertical-specific conference attendance and virtual training for the team. Continuous Feedback Loops: Consult with delivery teams and SVP of Growth on trends across the vertical relevant to platforms and industry-specific solutions
• CRM Management: Consistently keeps CRM data accurate for financial planning purposes. Opens/closes/updates deals in CRM and opens support/estimation/resourcing tickets as needed

Benefits

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!