Vice President – Digital

Summary

Join Cielo as a Vice President – Digital and lead the global digital function, defining and executing the go-to-market strategy, owning the digital P&L, and driving growth across our suite of digital products. This pivotal role involves partnering with leadership teams, designing the organizational structure, developing individual growth plans, and collaborating cross-functionally. You will establish and scale a global customer success function, influence product design and evolution, and foster a culture of innovation. The position requires progressive leadership experience in digital product sales, commercial strategy, or general management, along with a Bachelor’s degree. The work location is remote in the United States or Europe.

Requirements

• Bachelor’s degree in Business, Marketing, Technology or related field is required
• Minimum of 10 years of progressive leadership experience in digital product sales, commercial strategy, or general management
• Proven track record of owning and delivering against P&L responsibilities in a technology-driven or services environment
• Experience designing and scaling go-to-market models for digital solutions
• Demonstrated success leading change and driving innovation in matrixed or global organizations
• Strong understanding of financial management, sales operations, marketing, delivery, and organizational design
• Comfortable presenting to and influencing Board-level stakeholders
• Exposure to cross-functional environments with deep collaboration across Finance, HR, Marketing, and Product
• Familiarity with digital product development cycles and customer success frameworks
• Experience in high-growth, transformation-oriented business environments
• Work Location: United States or Europe
• Work Schedule: Monday to Friday 8am-5pm / 9am-6pm Central

Responsibilities

• Partner with the Senior and Executive Leadership Teams (SLT and ELT) and Product team to define the digital sales and delivery strategy
• Own the digital financial planning process, including budget creation and full P&L accountability in line with Board-approved metrics
• Design and implement the optimal organizational structure to support digital product sales and service delivery
• Develop and execute individual growth plans for each digital product, managing results through a high-performing sales team
• Collaborate cross-functionally with Finance, People & Culture, Marketing, and other departments to ensure infrastructure and operational readiness
• Establish and scale a global customer success function to ensure consistent, best-in-class service across all digital offerings
• Work closely with the Product team to influence the design, launch, and continuous evolution of digital solutions
• Foster a culture of innovation and integration, ensuring the digital division aligns with Cielo’s broader strategy and values
• Other duties as assigned

Benefits

Work Arrangement: Remote