Vice President – Digital

Summary

Join Cielo as a Vice President – Digital to lead the global digital function, defining and executing the go-to-market strategy, owning the digital P&L, and driving growth across digital products. This pivotal role shapes the future of Cielo’s digital business. The position requires progressive leadership in digital product sales, commercial strategy, or general management, with a minimum of 10 years of experience. Responsibilities include partnering with leadership teams, owning the digital financial planning process, designing the organizational structure, developing individual growth plans, collaborating cross-functionally, establishing a global customer success function, and working with the Product team. The role involves leading a team, providing guidance, conducting performance reviews, and supporting professional growth. The work location is remote in the United States or Europe.

Requirements

• Bachelor’s degree in Business, Marketing, Technology or related field is required
• Minimum of 10 years of progressive leadership experience in digital product sales, commercial strategy, or general management
• Proven track record of owning and delivering against P&L responsibilities in a technology-driven or services environment
• Experience designing and scaling go-to-market models for digital solutions
• Demonstrated success leading change and driving innovation in matrixed or global organizations
• Strong understanding of financial management, sales operations, marketing, delivery, and organizational design
• Comfortable presenting to and influencing Board-level stakeholders
• Exposure to cross-functional environments with deep collaboration across Finance, HR, Marketing, and Product
• Familiarity with digital product development cycles and customer success frameworks
• Experience in high-growth, transformation-oriented business environments
• Work Location: United States or Europe
• Work Arrangement: Remote
• Work Schedule: Monday to Friday 8am-5pm / 9am-6pm Central

Responsibilities

• Partner with the Senior and Executive Leadership Teams (SLT and ELT) and Product team to define the digital sales and delivery strategy
• Own the digital financial planning process, including budget creation and full P&L accountability in line with Board-approved metrics
• Design and implement the optimal organizational structure to support digital product sales and service delivery
• Develop and execute individual growth plans for each digital product, managing results through a high-performing sales team
• Collaborate cross-functionally with Finance, People & Culture, Marketing, and other departments to ensure infrastructure and operational readiness
• Establish and scale a global customer success function to ensure consistent, best-in-class service across all digital offerings
• Work closely with the Product team to influence the design, launch, and continuous evolution of digital solutions
• Foster a culture of innovation and integration, ensuring the digital division aligns with Cielo’s broader strategy and values
• Other duties as assigned