Remote Vice President of Sales Operations and Channel Operations

Summary

SonicWall is seeking a dynamic and experienced Vice President of Sales Operations and Channel Operations to lead the optimization and scaling of their sales and channel operations. The ideal candidate will have a proven track record in enabling channel organizations, deep knowledge of sales KPIs, processes, and technology stacks, and experience as a channel manager or within a partner organization.

Requirements

• 15+ years of experience in sales operations and channel operations, with a focus on enabling channel organizations that sell through resellers and MSPs
• Demonstrated experience as a channel manager or within a partner organization
• In-depth knowledge of sales KPIs, processes, and technology stacks (e.g., CRM systems, BI, AI Agents, sales enablement tools)
• Strong leadership and management skills, with the ability to inspire and develop high-performing teams
• Excellent analytical, strategic thinking, and problem-solving abilities
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders

Responsibilities

• Develop and implement a comprehensive sales operations strategy that supports the company's overall sales goals and objectives
• Lead and mentor the sales operations and channel operations teams, fostering a culture of high performance and continuous improvement
• Data discovery and leadership – measuring leading indicators, improving access to the right data and improving predictability, while creating new levels of efficiency and effectiveness in the GTM and sales organizations
• Design and execute programs to enable channel partners, including resellers and MSPs, to effectively sell and support our products and services
• Collaborate with channel leadership to identify opportunities for partner growth and development
• Create and manage partner incentive programs to drive channel sales performance
• Oversee the development and implementation of sales processes and methodologies to drive consistency and efficiency across the sales organization
• Monitor and analyze sales KPIs to identify areas for improvement and to ensure the achievement of sales targets
• Manage the sales technology stack, ensuring tools and systems are optimized to support the sales team's needs
• Continuously evaluate and improve sales processes to enhance productivity and effectiveness
• Implement best practices for sales forecasting, pipeline management, and sales reporting
• Work closely with senior leadership to align sales operations strategies with broader company objectives
• Foster strong relationships with cross-functional teams, including marketing, product management, finance, and customer success, to support cohesive and effective go-to-market strategies
• Utilize data analytics to provide insights and recommendations to the sales leadership team
• Develop and maintain dashboards and reporting tools to track sales performance and operational metrics

Preferred Qualifications

Proven track record of driving sales performance and operational excellence in a fast-paced, dynamic environment

Benefits

• Competitive salary and benefits package
• Opportunity to lead and shape the sales and channel operations strategy of a growing and innovative company
• Collaborative and inclusive work environment that values diversity and innovation
• Career growth and development opportunities