Vice President, Revenue Cycle Strategy

Summary

Join Experian Health as Vice President, Revenue Cycle Strategy & Innovation, leading client-facing strategy, Epic & RCM innovation, operational program development, and performance metrics. You will report to Experian Health, bridging clinical and product strategy to drive innovation, improve client experience, and enhance operational outcomes. Responsibilities include leading client workflow consultations, advising on Epic installations, representing Experian Health externally, acting as Epic strategy lead, developing training programs, supporting AI/automation applications, and collaborating on ROI initiatives. This role requires 10+ years of healthcare revenue cycle operations leadership experience, Epic certification, and executive client-facing experience. The ideal candidate will have experience with product lifecycle, technology, innovation, and healthcare operations. Experian offers a great compensation package, core benefits, flexible work environment, and flexible time off.

Requirements

• 10+ years of healthcare revenue cycle operations leadership experience, within Healthcare Revenue Cycle Management and Certified Epic build administrator or equivalent Epic certification with deep working knowledge of enterprise Epic environments
• Track record in executive client-facing roles, governance, and partner agreement in complex health systems
• Experience with product lifecycle, especially early discovery, validation, and go-to-market phases
• Experience guiding projects at the intersection of technology, innovation, and healthcare operations
• Leadership presence; comfortable presenting to senior clients and internal executives
• Highly collaborative mindset to lead projects across product, sales, marketing, and operations
• Experience within large regional health systems in operational leadership roles
• Exposure to or familiarity with product management concepts and processes, especially as they relate to software-based healthcare solutions
• Comfort serving as a public speaker, media representative, or expert in the healthcare RCM space

Responsibilities

• Lead client-facing workflow consultations and documentation regarding Epic installations and ensure model fit across diverse client sizes
• Be a strategic advisor for high-value Epic installations during the pre-sale phase, participating in executive governance to set expectations and establish partnerships
• Represent Experian Health externally as an expert and spokesperson, contributing to marketing efforts, public relations, and industry visibility alongside other executives
• Act as Experian Health's Epic strategy lead, collaborating to define and lead roadmap priorities related to Epic integrations
• Use Epic administrator certification to assess optimization opportunities within client environments and support clients in engaging Epic TS resources
• Promote the "RCM Expert in Residence" role to support early-stage product discovery, validate problem and solution spaces, and guide prioritization aligned with client needs
• Develop and implement certification and training programs to uplift Rev Cycle expertise across internal staff
• Support internal operations in identifying and evaluating opportunities for AI and automation applications across RCM workflows
• Serve as an innovation partner to the Product and Innovation teams, guiding early discovery efforts, identifying client pain points, and evaluating adoption potential
• Collaborate with leaders (e.g., Marketing, Innovation, Product) on the "Metrics That Matter" ROI initiative, ensuring strategic agreement and performance measurement across Experian Health touchpoints
• Provide insight and leadership on the development and validation of KPI frameworks that support accountability, visibility, and outcome-based optimization

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays