Vice President, Solutions Engineering

Summary

Join Sprout Social as the Vice President of Solutions Engineering and lead global teams across EMEA, US, and APAC. You will lead a cross-functional team, collaborate with customers and stakeholders, and develop sales strategies. This role requires strong leadership, strategic planning, and technical expertise. You will be responsible for driving revenue growth, mentoring team members, and ensuring customer satisfaction. The ideal candidate has 12+ years of experience in sales engineering, with at least 5 years in leadership. Sprout offers a comprehensive benefits package including insurance, paid time off, and professional development opportunities.

Requirements

• 12+ years of experience in sales engineering or technical sales roles, with a minimum of 5 years of leadership experience
• Second-line leadership experience with demonstrated ability to lead leaders while driving alignment with strategic objectives
• Proven track record of successfully leading and scaling a sales engineering team in a high-growth environment
• Strong leadership and team management skills, with the ability to inspire, mentor, and develop technical talent

Responsibilities

• Lead and develop a global solution engineering leadership team
• Foster a culture of continuous improvement and professional growth, ensuring team members meet performance metrics
• Build and maintain strong relationships with key customers, ensuring their satisfaction and understanding of the value of Sprout’s platform
• Be a trusted advisor to customers, helping them achieve their business goals through our platform
• Collaborate with our CRO and other senior leaders to develop and implement sales strategies that leverage technical resources effectively
• Partner with the sales team to identify and prioritize high-impact opportunities, providing technical insights and strategic guidance
• Work closely with our R&D department as the voice of the sales organization to provide strategic guidance on product roadmap
• Stay current on industry trends, competitive landscape, and emerging technologies to position Sprout effectively in the market while providing strategic guidance on product direction
• Oversee the strategic planning and execution of the Solution Engineering go-to-market plan
• Ensure alignment with sales objectives and customer needs to support business goals and drive revenue growth

Preferred Qualifications

• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences
• Demonstrated ability to think strategically with a strong understanding of business operations and a focus on delivering customer-centric solutions
• Proven experience navigating complex sales processes and influencing decision-making at all levels

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States
• This role’s minimum On Target Earnings (“OTE”) is $288,000.00 USD annually. OTE is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The minimum amount earned is the fixed base salary
• Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays