Virtual Assistant

Summary

Join our remote call center team as a representative! This entry-level position offers on-the-job training and requires a minimum 9-month commitment. You will handle inbound/outbound sales calls, solve problems, and maintain detailed documentation while adhering to scripts and procedures. Maintain a calm workspace and meet tech requirements including specific laptop and headset specifications and a wired LTE router. Full-time schedules are 5 days a week, 8-9 hours a day, with a base salary plus performance incentives. Enjoy two yearly company events.

Requirements

• Good communication & computer skills
• Fluent in English
• Reliable and coachable
• Must follow a strict training attendance policy (up to 2 weeks)
• Windows: 8GB RAM, Core i5 (4 cores), 2.0GHz+
• Mac: 8GB RAM, Catalina/Big Sur/M1 chip, 2.0GHz+
• Wired USB headset with visible microphone (No AirPods or wireless)
• Wired LTE router (SIM-powered, connected via cable)
• Wi-Fi and hotspot not accepted

Responsibilities

• Handle inbound/outbound sales calls
• Problem solving & documentation
• Follow scripts and internal procedures
• Maintain a calm, quiet work environment

Preferred Qualifications

Fluent English (Spanish is a plus)

Benefits

• Base salary + performance incentives (if applicable)
• Two yearly company events