Virtual Assistant

Summary

Join MEDVA, a U.S.-based staffing company, as a Virtual Assistant and enjoy a stable, high-paying, work-from-home healthcare career. This independent contractor role offers full-time, long-term opportunities with paid training provided by U.S. healthcare practices. You will support U.S. doctors and medical staff remotely, managing appointments, patient follow-ups, and inquiries. The ideal candidate possesses 1–2 years of BPO or VA experience, excellent English communication skills, and strong soft skills. A Windows computer, backup generator, high-speed internet, and a dedicated home office are required. Nursing experience and knowledge of EHR/EMR systems are a plus.

Requirements

• 1–2 years of experience in BPO, customer services or as a Virtual Assistant
• 1–2 years of healthcare experience (Nurses a plus!)
• Excellent English communication skills (spoken and written)
• Strong soft skills – empathy, patience, professionalism
• Ability to work independently and be a self-starter
• Comfortable being on camera during client interactions
• Willing to complete a 60-minute online assessment
• A Windows computer is required for this role. Mac, tablet, or mobile devices are not supported
• A back-up generator/power system
• High-speed internet connection
• A quiet, dedicated home office setup

Responsibilities

• Supporting U.S. doctors and medical staff remotely, including being on webcam interactions with patients and staff as needed
• Be prepared to be on webcam ~60% of your shift
• Managing appointment scheduling and patient follow-ups
• Responding to patient inquiries via phone, email, or chat
• Accurately documenting patient information
• Collaborating with U.S. healthcare teams to ensure high-quality service

Preferred Qualifications

• Nursing experience
• Experience with U.S. healthcare clients
• Knowledge of EHR/EMR systems
• Background in appointment setting, admin tasks, or patient support

Benefits

• USD $7/hour (around PHP 400/hour – nearly double the BPO starting average!)
• Paid training provided directly by the client
• Get matched with a reputable U.S. healthcare practice
• 100% remote / work-from-home
• Long-term, full-time opportunity as an independent contractor
• MedVA In house Medical benefit (*after 6 months tenure)
• Paid Client Training - MEDVA provides continuous learning at ZERO cost, plus t his opportunity has PAID client training !
• Permanent work-from-home set up - Enjoy earning dollars from the comfort of your home without ever having to leave your family! Say farewell to stressful commutes!