Outwork Staffing is hiring a
Virtual Assistant

Summary

The job is for a Virtual Assistant at a family dentistry office, working remotely in Latin America. Responsibilities include answering phone calls and emails, managing client information, gathering reviews, scheduling appointments, and performing other administrative tasks. Requirements are high fluency in English, good work-from-home equipment, excellent customer service skills, experience in administrative support, ability to work independently and meet deadlines, proficiency in Microsoft Office and Google Suite, attention to detail, and multitasking abilities. Familiarity with dental terminology is a plus.

Requirements

• High level of fluency in English
• High quality wfh equipment (noise canceling headset with a good microphone, HD webcam)
• Excellent customer service and organizational skills
• Experience in administrative support
• Ability to work independently and meet deadlines
• Proficiency in Microsoft Office and Google Suite
• Attention to detail and ability to multitask

Responsibilities

• Answering phone calls and responding to emails from clients in a timely manner
• Providing exceptional customer service to patients by answering any questions and providing them with necessary information
• Managing client information and updating our database as needed
• Gathering reviews from clients and posting them online
• Managing the calendar and scheduling appointments for the dentists
• Performing other administrative tasks as assigned

Preferred Qualifications

Familiarity with dental terminology is a plus