Virtual Assistant

Summary

Join a full-service commercial landscape maintenance company as their Irrigation & Enhancement Virtual Assistant! This remote position, exclusively for Latin American candidates, requires supporting the Irrigation and Enhancement Managers. You will handle administrative tasks, scheduling, and team communication to ensure smooth daily operations. The ideal candidate will have at least 3 years of administrative experience, fluency in English and Spanish, and strong computer skills. The position offers a salary between USD 1200-2000 and flexible hours.

Requirements

• High school diploma or equivalent required
• Minimum 3 years of administrative or operations support experience
• Bilingual: Fluent in verbal and written English and Spanish
• Ability to work Arizona Time
• Strong computer skills including proficiency with Google Workspace
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to work independently in a remote environment, covering
• Problem-solving abilities and proactive approach to task management
• Reliable high-speed internet connection and dedicated workspace
• High-speed internet connection (minimum 25 Mbps)
• Quiet, professional workspace for video calls
• Smartphone for communication and mobile app access
• Desktop/laptop computer

Responsibilities

• Coordinate daily scheduling of irrigation technicians under direction of Irrigation Manager
• Manage job assignments and route optimization for field teams
• Track technician availability and communicate schedule changes
• Support Enhancement Manager with scheduling as needed
• Prepare detailed irrigation proposals and work orders for client review
• Create work orders for issues and repairs promptly, and ensure the immediate visibility of work order on the schedule
• Maintain irrigation project documentation and client records
• Process irrigation service requests and update tracking systems
• Efficiently accessing work portals to obtain necessary client files and client packages from Google Drive, including instructions and report formats
• Reviewing photos from landscaping crews, verifying quality, and conveying that information to the clients
• Managing and responding professionally and promptly to a client-facing email address
• Support Enhancement Manager with documentations as needed
• Maintain and update the Irrigation Slack channel for team coordination
• Coordinate with Irrigation Manager on daily team updates and priorities
• Coordinating and responding swiftly to emails, assisting with scheduling tasks, and updating team member details
• Support Enhancement Manager with team communication as needed
• Updating and managing our CRM for irrigation repairs, ensuring timely completion and follow-up of tasks
• Assist Irrigation Manager with team performance tracking and reporting
• Maintain irrigation department files and documentation
• Assisting in the development and addition of layers to Google MyMaps for Properties
• Fielding and answering crew questions, providing assistance to crews and Irrigation Techs as needed
• Incorporating additional information from the scheduler into reports, including pictures
• Assist with irrigation team meeting logistics and follow-up
• Help manage irrigation department compliance and documentation
• Provide administrative support for irrigation team initiatives
• Collaborating with the bilingual Irrigation Manager in scheduling and managing the Irrigation Tech team
• Perform other irrigation team support duties as assigned by Irrigation Manager
• Backup support for critical irrigation operations when needed
• Performed other duties as assigned

Preferred Qualifications

• Previous experience in construction, landscaping, or irrigation industry
• Proficiency with CRM systems and project management tools
• Experience with Slack or similar team communication platforms
• Familiarity with Google MyMap
• Basic understanding of irrigation systems and terminology
• Basic understanding of landscape management
• Customer service experience
• Associate's degree in business administration or related field

Benefits

USD 1200 - 2000