Virtual Assistant

Summary

Join Rise25, a company helping businesses build relationships through podcasts and content marketing, as a highly organized, detail-oriented Virtual Assistant. This critical role supports two cofounders and the team in creating successful, ROI-driven podcasts for B2B clients. You will manage communications, scheduling, document organization, and client support. The position is location-independent, requiring 20-40+ hours per week of self-directed work. Attention to detail and meticulousness are essential. The ideal candidate will be proficient in various software tools and possess excellent written and verbal communication skills.

Requirements

• Coordinate appointments with our clients and prospects via google calendar
• Organizing documents in Google drive
• Creating Google spreadsheets
• Quick communication in Slack and Clickup
• We need someone to work US hours and follow up with people via email so we need flawless written and verbal English
• Must have reliable Internet at home
• Tasks may involve booking travel, airfare, and hotels
• Tasks may include research and booking of personal activities (ie researching and booking after school activities for executives’ family/children)
• Must know how to do password sharing using password sharing software tools

Responsibilities

• Answer and filter emails from clients, referral partners, podcast guests and prospects, support the Rise25 team, and pay close attention to all details
• Manage incoming support tickets from clients and send email updates
• Coordinate appointments with our clients and prospects via Google Calendar
• Organize documents in Google Drive and create Google spreadsheets
• Attend regular check-ins and meetings with the team
• Manage our Gifting program to send gifts to clients, referral partners and team members
• Assist the episode production team when needed