Vp Business Operations

Summary

Join DataDome as their VP of Business Operations, reporting directly to the COO. You will lead a team of six, driving strategic alignment, performance management, and sales efficiency. Responsibilities include defining KPIs, enhancing sales processes, optimizing the business technology stack, and preparing executive reports. You will leverage data-driven insights to inform decisions and collaborate cross-functionally. The ideal candidate possesses 10+ years of experience in a relevant field, strong analytical skills, and deep experience with CRM and other business tools. DataDome offers a flexible work environment, comprehensive health benefits, professional development opportunities, and generous PTO.

Requirements

10+ years of experience in Business Operations, Revenue Operations, Strategy, or a related field

Responsibilities

• Ensure cross-functional alignment on key business objectives, reporting to the COO and working closely with the CRO, the CMO, the CSO (strategy), and the CEO
• Define and manage company-wide operational KPIs, ensuring visibility and accountability across teams
• Develop frameworks for goal-setting, tracking, and reporting, ensuring strategic priorities are well executed
• Partner with the Finance and People teams to align financial planning, headcount strategy, and business forecasting
• Work closely with the CRO & the CMO to enhance sales efficiency through territory management, total addressable market (TAM) analysis, rules of engagement, Mutual Success Plan and sales methodology (e.g., MEDDPICC)
• Design and implement data-driven sales planning, including quota setting, incentive structures, and pay plans
• Leverage data-driven insights and RevOps best practices to enhance GTM efficiency, optimize deal velocity and pipeline conversion, and accelerate revenue growth
• Partner with Sales and Marketing to optimize lead flow, account segmentation, and demand generation efforts
• Own, develop, and optimize the company’s business systems (Salesforce CRM, CPQ, BI tools, and other operational SaS and platforms)
• Drive system integration, automation, and data governance to improve operational efficiency
• Ensure tools and processes are effectively leveraged by Sales (Account Executives and Account Management), Marketing, and Finance to support growth objectives
• Identify and implement new technology solutions to enhance decision-making and streamline workflows
• Prepare and present business performance updates, operational insights, and strategic recommendations to the executive leadership team and board of directors
• Work with the Strategy department to prepare strategic committee and board meetings, providing a comprehensive view of business achievements, challenges, and opportunities
• Lead pipeline reviews to ensure alignment with revenue targets
• Support executive decision-making with data-driven insights and scenario modeling
• Build and maintain a data-driven operating model, leveraging insights to drive decision-making
• Own the company’s key operational and revenue metrics, ensuring accuracy and alignment across teams
• Drive reporting and analytics to measure business performance and support executive decision-making
• Collect Product Insights to leverage our customers’ knowledge
• Identify, implement, and optimize business systems, tools, and automation to improve efficiency
• Ensure seamless integration of CRM, CPQ, and other key SaaS business tools
• Lead initiatives to improve data quality, governance, and cross-functional collaboration
• Own forecasting processes, driving strong commitment to targets
• Leverage AI and predictive analytics to enhance efficiency, accuracy, and cross-functional workflows
• Build and lead a high-performing Business Operations team
• Foster a culture of continuous improvement, accountability, and executional excellence
• Partner with Finance, HR, and Legal to support operational scaling and compliance

Preferred Qualifications

• Proven experience scaling business operations in a SaaS, cybersecurity, or enterprise software company
• Strong understanding of enterprise sales motions, complex deal cycles, and GTM efficiency
• Highly analytical with a track record of leveraging data to drive strategic decisions
• Deep experience with CRM (Salesforce), CPQ, BI tools, and automation platforms
• Excellent leadership and communication skills, with a bias for action and execution
• Ability to influence and collaborate cross-functionally at all levels of the organization

Benefits

• Flex Life: Remote, hybrid, & in-office options, including working from our NY office, located in Soho + $500 stipend to help you set up your ideal workspace
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns, & much more
• Parent Care: Gifts & care packages to celebrate growing families
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays + 12 national holidays
• 401 K eligibility + matching