VP, Corporate Communications

Summary

Join Marqeta as the VP, Corporate Communications and lead the strategic direction for all corporate communications, both internally and externally. Partner with the executive team to shape Marqeta's public image and develop engaging communications strategies. This role requires a proven track record in shaping messages for public company stakeholders and executing integrated communications campaigns. The position offers flexible work arrangements, with options for remote work within the United States or from the Oakland, CA headquarters. Competitive compensation and a comprehensive benefits package are included. You will build and mentor a high-performing team, ensuring effective communication across all channels.

Requirements

• 15+ years of progressive experience in corporate communications, with a strong preference for experience in B2B and/or the payments or fintech space
• Experience leading communications in a public company or a division of a public company is strongly preferred
• Experience setting the overall corporate messaging strategy across an organization and building measurement frameworks
• Exceptional written and verbal communication, presentation, and interpersonal skills
• Strong ability to influence C-suite leaders and shape compelling messages with limited direction
• A proven track record of success in developing and executing integrated communications campaigns
• Experience in crisis management and issues management
• Background in building relationships with top-tier media outlets
• Bachelor's degree in communications, journalism, marketing, or related field; advanced degree a plus

Responsibilities

• Set the strategic direction for all corporate communications, encompassing media relations, internal communications, executive communications, social media, and product PR
• Work closely with the executive team to shape our public image and drive critical conversations with key stakeholders
• Develop and execute comprehensive global communications strategies that align with Marqeta's business objectives, growth initiatives, and product roadmap
• Craft and disseminate compelling narratives that align with our business strategy and resonate with key audiences across all touchpoints (internal and external)
• Partner with the Head of Integrated Marketing to bring the brand to life across all touchpoints
• Drive media relations strategy to secure strategic coverage that showcases Marqeta's technology leadership, business momentum, and industry expertise
• Partner with Investor Relations to create a maintain a consistent corporate narrative across all external communications
• Develop and execute innovative social media campaigns that drive brand awareness, build thought leadership, and enhance our reputation
• Create and maintain crisis communication protocols to effectively manage potential issues and protect Marqeta's reputation
• Lead the development and execution of our internal communications strategy across teams
• Ensure that our employees are informed, engaged, and inspired through company meetings, internal messaging, etc
• Work closely with HR and other departments to create a culture of open and transparent communication
• Partner with HR and leadership to support change management, cultural initiatives, and organizational announcement
• Track and analyze key performance indicators (KPIs) such as brand reputation, employee sentiment, and social media impact to measure the effectiveness of communications programs
• Build, mentor, and lead a high-performing team of communications professionals, fostering a collaborative and results-oriented environment
• Manage agency relationships and external resources to maximize impact and effectiveness
• Continuously monitor industry trends and best practices to evolve our communications approach

Preferred Qualifications

• A passion for storytelling and the ability to translate complex information into compelling and engaging narratives
• Exceptional leadership presence with the ability to influence and collaborate across all levels
• Strategic mindset balanced with strong execution capabilities and a willingness to roll up their sleeves
• High EQ and ability to build strong relationships and influence stakeholders at all levels
• A collaborative and team-oriented approach with strong leadership and mentorship skills
• Proactive problem-solver who thrives in fast-paced environments
• High degree of integrity, judgment, and confidentiality
• Passionate about fintech innovation and Marqeta's mission

Benefits

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive
• Annual bonuses