VP of Strategic Accounts

Summary

Join Invisible Technologies as a VP of Strategic Accounts and play a critical role in managing and expanding relationships with key clients. You will serve as a trusted advisor to executive leadership, helping them solve complex business challenges using Invisible's AI solutions. This role involves overseeing pilot programs, negotiating contracts, and driving account growth. You will work closely with cross-functional teams and have significant autonomy in shaping your approach. The ideal candidate possesses extensive experience in strategic account management and a proven ability to build strong client relationships.

Requirements

• Experience & Expertise: At least 12 years of experience in quota-carrying sales and strategic account management roles at Managed Services, Professional Services, or SaaS companies
• Strategic & Consultative Approach: Strong ability to understand complex business challenges and craft tailored solutions
• Executive Presence & Communication: Proven ability to build trust with C-suite executives, present business cases, and navigate enterprise sales processes
• Negotiation & Deal Structuring: History of successfully negotiating complex enterprise deals (>$10M ARR) and managing long-term relationships
• Operational Acumen: Ability to oversee and manage pilot programs, ensuring operational feasibility and business impact
• Autonomy & Adaptability: Ability to operate independently with a high degree of ownership and accountability
• Travel Flexibility: Willingness to travel at least 50% and up to 75% of the time

Responsibilities

• Engage with Client Leadership: Serve as the primary point of contact for executive leadership at existing and prospective clients, establishing trusted advisory relationships
• Scoping & Business Development: Work with leadership to engage identified new client opportunities, leading early-stage discussions, understanding client needs, and defining business solutions that leverage Invisible’s capabilities
• Pilot Oversight & Execution: Design, oversee, and execute pilot programs to validate solutions and demonstrate tangible business value to clients
• Contract Negotiation & Closure: Drive contract negotiations, working closely with internal stakeholders to ensure deals align with business objectives and client requirements
• Account Growth & Expansion: Once engaged, own and manage the client relationship, identifying new opportunities within the organization and expanding Invisible’s footprint through additional solutions and services
• Strategic Account Planning: Lead the account planning process, collaborating with internal teams to align business objectives with client needs and developing strategies for long-term engagement
• Cross-functional Collaboration: Work closely with Growth, Operations, Product, and Technology teams to ensure seamless service delivery and customer success
• Customer Advocacy & Retention: Maintain high levels of customer satisfaction and advocacy, ensuring Invisible’s solutions are driving meaningful impact and business results
• Renewal & Expansion Management: Manage contract renewals and expansions, ensuring continued alignment with the evolving needs of the client

Benefits

• Bonuses and equity are included in offers above entry level
• Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings