VP Strategic Partnerships

Summary

Join Sagent as VP, Strategic Partnerships and lead the charge in building and expanding strategic partnerships to drive growth and enhance customer value within the mortgage servicing industry. You will develop and execute a comprehensive partnership strategy, identify and negotiate strategic alliances, and cultivate executive-level relationships with key partners. Responsibilities include collaborating with cross-functional teams to operationalize partnerships, establish clear goals and KPIs, and create joint go-to-market plans. You will leverage partnerships to improve customer relationships and maintain a strong external presence. This leadership role requires mentoring a high-performing team and providing regular reporting to executive leadership. The ideal candidate possesses a deep understanding of the mortgage servicing ecosystem and SaaS business models.

Requirements

• Bachelor’s Degree in business, Marketing, or related field with 8+ years of experience in partnerships, business development, or related roles, with at least 5 years in a leadership capacity
• 10+ years experience in Vendor and/or Partner Management
• Deep understanding of the mortgage servicing ecosystem and SaaS business models
• Strong executive presence with the ability to build trust and influence at all organizational levels
• Excellent oral, written, and presentation skills with the ability to convey technical concepts to non-technical stakeholders clearly
• Willingness to travel occasionally (up to 30%)

Responsibilities

• Develop and execute a comprehensive partnership strategy aligned with company growth objectives
• Identify, prioritize, and negotiate strategic alliances that expand distribution, enhance product capabilities, or drive new customer acquisition
• Cultivate executive-level relationships with key partners, including banks, lenders, servicers, technology providers, and system integrators
• Collaborate with Sales, Marketing, Product, and Customer Success teams to operationalize partnerships into measurable revenue and customer success outcomes
• Establish clear goals, KPIs, and success metrics for each partnership, and drive accountability to performance targets
• Create joint go-to-market plans with partners, including enablement, co-marketing, and co-selling initiatives
• Leverage partnerships to deepen customer relationships, improve client retention, and unlock upsell and cross-sell opportunities
• Stay closely aligned with Customer Success to ensure partnerships directly enhance the overall customer experience and satisfaction
• Maintain a strong external presence by representing Sagent at industry events, conferences, and partner engagements
• Lead and mentor a small, high-performing team focused on strategic alliances and partner success
• Act as a connector across Go-To-Market teams to ensure partnership initiatives are well-integrated into the broader customer lifecycle
• Provide regular reporting and insights to executive leadership on partnership performance and strategic recommendations

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays