Wholesale Manager

Summary

Join Lovevery as their Wholesale Manager and contribute to the company's growth by managing relationships with major retail partners. You will be responsible for new product launches, monitoring retailer performance, and coordinating onboarding and catalog changes. This role requires strong communication and cross-functional collaboration skills. You will oversee wholesale shipments, manage product catalogs, support advertising campaigns, and create marketing materials. Data analysis and reporting are also key aspects of this position. The ideal candidate possesses strong leadership, project management, and communication skills, along with experience in wholesale management and consumer products.

Requirements

• Bachelor's Degree and 5+ years in wholesale experience, ideally in consumer products or experience with large retail partners
• Strong leadership skills with a track record of securing wholesale revenue and overseeing accurate fulfillment
• Experience tracking key performance ad metrics (CTR, conversions, engagement) for campaigns and A/B tests. Ability to identify areas of improvement and suggest actionable insights to enhance future performance
• Excellent written and verbal communication/presentation skills, impeccable attention to detail and an action-oriented mindset that's comfortable in a fast paced and dynamic environment
• Entrepreneurial mindset with a creative and resourceful approach to problem-solving
• Reporting experience and analytical mindset with high proficiency in analytics tools (e.g. Retailer Portals, Looker, Google Sheets/Excel ,etc.)
• Strong relationship building, communication and interpersonal skills, with the ability to effectively manage up, down, and across an organization and influence teams
• Ability to think and react in a fluid, fast-paced environment
• Availability to work collaboratively across time zones when needed

Responsibilities

• Maintain strong relationships with wholesale partners to deliver growth; work closely with large retail partners, understand their needs, collaborate with their end-to-end processes and provide solutions to maximize business opportunities; act as a liaison between wholesale partners and internal teams with new product launches, forecasting, shipments and advertising
• Plan, coordinate, and execute new product launches at wholesale partners; ensure all aspects of a product launch are organized and delivered on-time; work closely with cross-functional teams, including product development, marketing and operations
• Provide essential support across multiple departments to ensure positive retailer relationships and better internal processes; collaborate with the copy and creative team to develop graphics for key wholesale partners and audit product pages to ensure optimal content, including bullet points, product descriptions, and page optimization; coordinate effectively with Netsuite, Jira and Asana
• Oversee and support wholesale shipments to ensure timely and accurate delivery of products; collaborate with the team to manage order processing, ensuring purchase orders are allocated and sent for on-time fulfillment; assist the team with integration details and provide support during implementations; collaborate with the operation team and external teams to streamline operations, improve efficiency and resolve any shipment-related challenges
• Manage and maintain the product catalog across multiple retail partners and regions; ensure that product data, descriptions and assets are accurate, up-to-date, and optimized for global consistency; work closely with marketing, creating, and regional teams to support product launches, updates and catalog-related projects
• Assist in coordinating and executing advertising campaigns, supporting A/B testing initiatives, and managing graphic updates to optimize campaign performance; work closely with the marketing, creative, and analytics teams to ensure campaigns are delivered on-time, align with goals, and drive measurable results
• Oversee the development, execution and optimization of marketing materials and product inserts that enhance customer experience and drive brand engagement; collaborate closely with Creative and Product Development to ensure our marketing inserts align with product catalog and overall business objectives
• Collect, analyze, and present data to measure and communicate key performance metrics for wholesale channels; collaborate with the Accounting Team to address wholesale financial chargebacks and identify ways to improve profitability; share findings with internal stakeholders to determine root causes and implement resolutions; ensure that stakeholders have accurate, timely, and actionable insights to support decision-making and drive business growth at top retailers
• Prepare and deliver weekly and monthly sales reports for internal stakeholders; identify key trends to enhance future reporting summaries and explore opportunities to automate report generation

Preferred Qualifications

• Collaborative relationship builder: You work easily internally and externally across cross-functional teams, building trusting relationships up, down, and across the org
• Project Management — Work ethic, responsiveness, and results orientation matter in every role at Lovevery. With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning skills and a structured approach to building repeatable and sustainable processes
• Proactive and action-oriented: You can operate effectively and problem solve independently. You're responsive, stay on top of the details, and you aren't afraid to make quick decisions
• Process oriented: You‘re always looking to improve the way you, your team, and the wholesale channel work to make it scalable
• Organized and a clear communicator: You are skilled at structured and complete communication, and you are comfortable articulating what needs to be done when things are ambiguous, driving to a clear and actionable next step for yourself and your team members
• Wholesale Management: You maintain oversight and accountability for the quality of your wholesale accounts. You deliver high-quality output and address KPIs for retail accounts. This individual will not only provide support for U.S. operations but also support in global processes (UK, EU and APAC)

Benefits

• Competitive salary, benefits and stock option package
• 3 weeks PTO in year 1 +14 paid holidays
• Generous parental leave
• Any equipment you need to get the job done
• Free/discounted Lovevery products
• Remote working option available anywhere in the US