Workspace Engineer

ALTEN Technology USA
Summary
Join ALTEN Technology USA as a Google Workspace Engineer and contribute to solving complex engineering challenges. You will configure and maintain Google Workspace services, monitor system health, troubleshoot issues, and lead deployments of Workspace applications. Responsibilities include integrating AI-driven tools, managing user access, generating reports, automating tasks, and collaborating with stakeholders. The role requires a minimum of 3 years of relevant IT experience, including 1 year managing cloud-based platforms, and a deep understanding of Google Workspace tools. A Google Workspace Administrator certification is required. ALTEN offers comprehensive benefits, including medical, dental, and vision insurance; a 401(k) plan; paid time off; and paid parental leave.
Requirements
- Minimum of 3 years of relevant IT experience, including at least 1 year directly managing cloud-based collaboration platforms
- Deep understanding of Google Workspace tools such as Gmail, Drive, Calendar, and Meet, along with administration of related services
- Proficiency in troubleshooting technical issues across Workspace applications and implementing effective solutions
- Experience managing user accounts, authentication methods, policies, and third-party integrations
- Strong knowledge of system performance monitoring, security compliance, and auditing processes
- Demonstrated expertise in integrating AI capabilities—especially Google’s Gemini platform—into collaborative workflows to improve productivity
- Familiarity with scripting and automation to streamline routine system tasks
- Effective written communication skills for documentation, training, and team collaboration
- Experience with cloud migration projects involving Google Workspace or similar platforms
- Change management knowledge to support smooth implementation and adoption of new tools or workflows
- Google Workspace Administrator certification required
Responsibilities
- Configure and maintain Google Workspace services in line with current best practices
- Monitor system health, optimize performance, and perform regular reviews of security and compliance posture
- Troubleshoot and resolve technical issues, documenting solutions to enhance internal knowledge sharing
- Lead the deployment and configuration of Workspace applications, ensuring reliability and usability for all users
- Drive the integration and adoption of AI-driven tools—especially those powered by Gemini—within the Workspace ecosystem
- Manage user access, authentication settings, and app integrations to ensure secure and efficient operation
- Generate reports to support decision-making and process improvement across departments
- Automate routine administrative tasks to increase efficiency and reduce manual workload
- Provide clear and accessible documentation for technical procedures, issue resolutions, and system updates
- Collaborate with internal stakeholders to align Workspace configurations with evolving business needs and user feedback
Benefits
- Medical, dental, and vision insurance
- A 401(k) plan with employer matching
- Paid time off (PTO)
- Paid parental leave
- Mentorship to help you take your career to the next level
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