Account And Client Success Manager

Summary

Join zolar and support the acquisition of new customers, including presentations and pitches of software solutions. Negotiate contracts, directly assist clients with implementation and usage, monitor KPIs and sales targets, and develop individual customer strategies. Collaborate closely with internal teams and participate in developing customer acquisition and retention strategies. This role requires sales experience, ideally in C2C software sales, and native-level German proficiency. zolar offers 100% remote work flexibility, workation opportunities, mental and physical health programs, retirement benefits, and various other perks.

Requirements

• Sales is your passion
• You already have experience in telephone sales
• You speak German at a native level

Responsibilities

• Support the acquisition of new customers, including presentations and pitches of our software solutions
• Negotiate contracts and manage them
• Directly support customers in the implementation and use of our software solutions
• Monitor and achieve KPIs and sales targets
• Develop individual customer strategies to maximize customer lifetime value
• Closely collaborate with internal teams (product, marketing, support) to optimally implement customer requirements
• Participate in the development and implementation of strategies for customer acquisition and retention

Preferred Qualifications

• You ideally have experience in the C2C software sales area
• You know how to bring customers to a conclusion with products that require explanation
• You have a growth mindset – you are willing to learn quickly, advance things and go the extra mile

Benefits

• 100% remote possible (throughout Germany) // Stay flexible
• Workation // Bring variety
• Mental & Physical Health // Stay healthy
• Company pension scheme // Live well tomorrow
• Hrmony // You have the choice
• Dog Policy // Just bring your dog
• Events // In the middle instead of just there
• Tomorrow Bank // Sustainable Banking
• Home office equipment // Ready for work