Account Coordinator

Summary

Join Brado, a digital marketing agency, as an Account Coordinator in St. Louis, MO! This entry-level, remote position offers tactical support to account managers and directors, ensuring timely and high-quality service delivery. You will learn account management fundamentals, develop expertise in Brado's services, and enhance communication skills. The role involves proactive client support and identifying growth opportunities. This position is ideal for those seeking to learn and grow within a marketing agency, ultimately managing their own client accounts. Brado values a work-life synergy and celebrates diversity.

Requirements

• Bachelor’s degree in Marketing, Communications, Business or equivalent experience
• Align with our values: People, Commitment, Aspiration, Trustworthiness & Impact
• Adhere with all Brado and client required training and guidelines for market research and healthcare industry regulations and laws. Specifically (but not limited to) Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment

Responsibilities

• Provide exceptional customer service to clients through email communication
• Participate in client calls with team members
• Help to develop a project plan that outlines key tasks
• Communicate with the internal team about activities and timelines for client deliverables
• Assist in reviewing client deliverables and reports
• Assist in replying promptly to client communications
• Take accurate and concise meeting notes
• Help to craft statements of work and proposals
• Follow the lead of the Account Manager and Director on the Client Services team to help fulfill client work
• Other duties as assigned

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home