Account Coordinator

Summary

Join KBS, North America’s largest privately-owned facility services provider, as an Account Coordinator! This role involves overseeing client accounts, ensuring compliance with procedures, managing customer issues, and supporting vendor sourcing. You will utilize various software systems and contribute to process improvement. The position requires 3+ years of experience in an account coordinator role, ideally with exterior services experience. KBS offers a competitive salary and benefits package, including medical, dental, vision, life insurance, 401k, and more.

Requirements

• 3+ years in an account coordinator role, ideally with experience in exterior services or another service-related field with high customer/client contact
• Proficient with Microsoft Office programs (Word, Excel, PowerPoint, Outlook), with advanced Excel skills required

Responsibilities

• Oversees a portion of a client account or various client accounts
• Follows all functional policies, and ensures compliance to all standard operating procedures
• Meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made
• Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow
• Manages customer issues as they arise during day-to-day operations
• Support and balance vendor sourcing to unify and increase profitability
• Works in various customer portals, 3rd party systems, and KBS proprietary technology
• Helps identify procedural issues and trends and sharing examples of best practices with leadership
• Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing a specific, current risk of substantial harm to health and safety of self and others
• Performs other related duties as required and assigned

Preferred Qualifications

WinTeam and Corrigo experience

Benefits

• Medical
• Prescription drugs
• Dental
• Vision
• Life Insurance
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Pet Insurance
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics