Marketing Account Coordinator

Summary

Join SalesLabX, a rapidly growing tech start-up in Austin, TX, as an Account Coordinator! You will be the primary contact for clients and internal teams, building strong relationships and managing marketing projects using Salesforce and Pardot. This role requires excellent communication, time management, and problem-solving skills, along with 2+ years of account or project management experience. We offer a fun, inclusive work environment and a comprehensive benefits package, including unlimited PTO, various stipends, and employer-funded professional development opportunities. If you're passionate about helping people and thrive in a fast-paced setting, apply today!

Requirements

• 2+ years experience in account or project management
• High level of efficiency and accuracy (very detail oriented)
• Exceptional verbal, written, and interpersonal skills
• Excellent time management skills and organizational skills
• Adaptable and excited about fast growth
• Passionate about helping people
• Ability to take initiative and make things happen
• Ability to solve problems quickly and think strategically
• Experience with task management tools, such as Asana

Responsibilities

• Work directly with clients on Salesforce and Pardot marketing project requests, ensuring on-going client happiness and satisfaction
• Manage client project boards and ensure timely completion of projects
• Build and maintain strong relationships with clients based on trust and respect
• Handle client complaints and concerns with ease and grace
• Display empathy and emotional intelligence
• Collaborate with and clearly communicate clients' goals and needs with internal teams
• Maintain documentation of client sessions and processes
• Monitor client marketing analytics and make suggestions for improvement
• Create reports for clients as requested

Preferred Qualifications

• Experience with Salesforce, Pardot, Lucid Charts, Google Analytics, Facebook Insights, etc
• Marketing: minimum of 1 year
• Bachelor’s degree
• Experience with Salesforce and Pardot

Benefits

• Medical, Dental, and Vision Insurance
• 401K Matching
• Charitable Donation Matching
• Home Office Workspace Stipend
• Professional Development Stipend
• Employer-funded Certification Opportunities
• Student Loan Repayment Program
• Wellness Stipend
• Mental Health Therapy Stipend
• Unlimited Paid Time Off
• Regular Team Events (such as Happy Hours)
• 40 Hours Required time off
• One Week End of Year Holiday
• Access to organization subscriptions
• Personal Care Travel Reimbursement