Account Director

Summary

Join Coupa as a Customer Growth Account Director and significantly impact our organization by driving account expansion within our existing customer base. This crucial role involves maintaining executive sponsorship, understanding customer needs, and developing comprehensive account plans. You will collaborate with internal teams to identify and close cross-sell opportunities, fostering strong relationships to ensure Coupa remains a trusted partner. Your expertise in account management and understanding of evolving customer requirements will contribute to Coupa's continued success and market leadership. By expanding customer accounts, you'll help solidify Coupa's position as an industry leader. Join us in shaping the future of customer growth at Coupa.

Requirements

• A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
• The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client

Responsibilities

• Collaborate with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
• Develop and execute on an account development strategy to establish Coupa as the leading Total Spend Management platform
• Create an account penetration model that enables multi-angle access to key stakeholders within the customer organization
• Craft value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges
• Partner with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts

Preferred Qualifications

• Domain knowledge in Spend Management
• Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa's outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain