Avetta is hiring a
Account Executive

Summary

Join our team as an Account Executive and develop long-term relationships with a portfolio of clients to ensure optimum use and satisfaction with our solutions, securing continued expansion. This role requires extensive travel, but if you live within 30 miles of an Avetta office, the role is hybrid.

Requirements

• Accountable for results and deliverables, able to work independently and proactively
• Excellent negotiation and presentation skills
• Excellent verbal and written communication skills
• Skilled in use of Microsoft Office and Salesforce.com
• Excellent time management skills
• Technically sound in computer skills, familiarity with CRM applications / SalesForce.com
• Problem analysis and problem-solving
• Desire to put in hours required to execute on job responsibilities
• Consultative/Challenger approach to Account Management
• Structured organized approach

Responsibilities

• Assume Account ownership and operate as lead point of contact for all matters relating to your clients
• Develop and manage relationships with key Client stakeholders and executive sponsors within the Safety, Procurement, Finance/Risk and Legal functions at Client Site and Corporate levels
• In collaboration with Client Implementation and Customer Success ensure a high level of satisfaction with our solutions and services
• Create and document a strategic account plan for each assigned client
• Perform remote and onsite Client Reviews, identifying opportunities for improvement satisfaction and managing subsequent engagements
• Communicate all new features and products to assigned clients
• Demo all products and features to current and/or expansion opportunities
• Identify Expansion opportunities within assigned Clients and collaborate with other Teams as appropriate to ensure growth attainment
• Participate in continuous improvement of Account Management Team
• Create and communicate top customer issues, assist in developing action plans to resolve
• Adherence to all sales processes including accurate and timely updating of applicable systems
• Track and own your Account Management Metrics, Client Satisfaction, Client Call Plans, Client Reviews, Reference Status and deliver complete Sales Forecasts
• Successful achievement of assigned sales quota