Account Executive

Summary

Join DevRev as a Mid-Market Account Executive in New York and be part of a rapidly scaling SaaS company. You will focus on prospecting and nurturing larger named accounts (SMB and mid-enterprise) seeking better customer connection and product-market fit. Responsibilities include building outreach, managing pipelines, collaborating with the Growth team, guiding customers through implementation, working with Product and Engineering, creating content, and maintaining CRM data. The ideal candidate possesses 7+ years of experience in a closing role, strong new business development skills, and an entrepreneurial spirit. This role requires strategic thinking, autonomy, passion, resilience, a customer-centric approach, and problem-solving abilities.

Requirements

• Be a Mid-market Account Executive with a proven track record in SaaS, IT/B2B technology companies, ideally with CRM Industry Knowledge
• Reside in the New York area
• Have 7+ years of experience in a closing role as an Account Executive
• Possess New Business Development Skills: Demonstrated ability to identify and pursue new business opportunities, including prospecting, cold calling, and networking to generate leads and expand the customer base
• Demonstrate an Entrepreneurial Spirit: A proactive and innovative approach to sales, with a mindset focused on growth, creativity, and taking ownership of outcomes. This includes a willingness to experiment with new strategies and approaches to achieve sales targets
• Be a Strategic Thinker: Capable of developing and executing strategic sales plans that align with company objectives and market trends. This involves analyzing market data, identifying growth opportunities, and adapting tactics accordingly
• Be Autonomous and Self-Motivated: Comfortable working independently and taking initiative to drive sales initiatives forward. This includes being self-motivated to meet and exceed sales targets without constant supervision
• Demonstrate Passion and Commitment: A strong passion for the product and industry, coupled with a commitment to delivering exceptional customer service and building long-term relationships
• Be a Risk-Taker and Resilient: Willingness to embrace risk and overcome setbacks with resilience. Embody a founder's mentality, often entails a high tolerance for ambiguity and the ability to navigate uncertainty
• Have a Customer-Centric Approach: Prioritize understanding customer needs and providing tailored solutions that add value and drive customer satisfaction
• Be an Innovative Problem Solver: Ability to think creatively to address customer challenges and differentiate the company's offerings in a competitive market
• Exhibit Leadership Potential: Leadership qualities such as vision, influence, and the ability to inspire and motivate others toward shared goals

Responsibilities

• Build outreach to existing rolodex and new opportunities
• Relentlessly manage customer followup and your own pipeline, against quotas
• Work with our Growth team to increase product awareness
• Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements
• Guide customers through implementation plans to further adoption and drive paid conversion
• Work with our Product and Engineering to share feedback and feature requests
• Create content and refine scripts to support the customer journey and engagement points
• Maintain pipeline data and account information in DevRev's in-house CRM