Account Executive

Summary

Join NICE, a market-leading global company, as an Account Executive. You will be responsible for cultivating and maintaining relationships with Playvox by NICE customers, identifying new sales opportunities, and expanding market share. This role requires achieving annual sales quotas, negotiating enterprise-wide agreements, and collaborating with internal and external teams. The ideal candidate possesses 7+ years of experience selling software products and services to sophisticated accounts, along with experience in WFM, Conversational AI, or Digital Transformation solutions. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development. This is an individual contributor role reporting to a manager.

Requirements

• 7+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role
• 1+ years selling WFM, Conversational AI and or Digital Transformation solutions into enterprise accounts
• Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations
• Collaborative approach to sales that includes working with multiple groups both internally and externally
• Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
• Reside in the continental United States

Responsibilities

• Achieve annual sales quota and personally negotiate Enterprise-wide agreements
• Coordinate and lead all sales activities to achieve business goals
• Ensure the proposed sales and solutions capitalize on Playvox by NICE's strengths and can be implemented successfully
• Establish new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances
• Develop and maintain high-level relations with ‘C’ levels
• Initiate, support, develop and monitor purchasing agreements between Playvox by NICE and the customer

Preferred Qualifications

• Experience/knowledge of CCaaS, CX, and WFM
• Experience/knowledge selling a full suite of SaaS products

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations