Account Executive

Summary

Join Thinkific, a leading online course platform, as an Account Executive, New Business, and play a key role in acquiring new customers and driving revenue growth. You will be responsible for the entire sales process, from lead generation to closing deals, while providing exceptional customer service. This role offers the opportunity to work with a fast-growing segment of the business, benefit from a quick sales cycle, and leverage a great product. You will be responsible for sourcing new customers, understanding their needs, and effectively showcasing how Thinkific can meet their business objectives. This position requires at least 3 years of experience in a customer-facing, quota-carrying role within a scaling SaaS environment. Thinkific offers a competitive compensation package, including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan. Enjoy flexible paid time off, comprehensive health benefits, and a flexible work environment. Take advantage of a $1,500 USD Learn and Grow fund for professional development, a home office setup, and a monthly allowance for snacks or groceries.

Requirements

• Has at least 3 years of experience in a customer-facing, quota carrying role, focusing on mid-market opportunities in a scaling SaaS environment
• Loves hunting for their own opportunities
• Is comfortable juggling multiple accounts, opportunities, and activities at one time
• Believes in customer-centric selling
• Is a team player—they want to work alongside others to have a big impact on a scaling Sales function
• Is data driven and able to self diagnose what is working and what can be improved upon in their sales approach
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

Responsibilities

• Work to achieve monthly sales goals while maintaining Thinkific’s  reputation as the best customer service in the business
• Identify and target potential clients through various lead generation methods, including market research, cold calling, networking, and attending industry events
• Understand client needs and their challenges to position Thinkific’s solutions effectively. Provide consultative sales guidance to clients, showcasing how Thinkific products can address their specific business problems
• Be responsible for lead follow up, prospecting, pipeline hygiene, opportunity development, and effective sales cycles through to close
• Develop meaningful relationships and identify, develop, and influence net new opportunities, supporting the customer’s journey toward reaching their educational goals
• Conduct product tours and presentations to potential clients, showcasing the value proposition of Thinkific’s solutions and its relevance to the client's business objectives
• Lead contract negotiations, handle objections, and close deals in a manner that ensures client satisfaction while meeting or exceeding sales targets

Preferred Qualifications

• Familiarity with lead qualification criteria (we use MEDDIC)
• Ability to sell consultatively
• Experience working in customer success—you know how to delight the customer at every step in their journey
• An understanding of social selling, and an experimental mindset looking to expand on this skillset
• Experience using a CRM (we use Salesforce)

Benefits

• An amazing team of talented, passionate, and kind Thinkers. Together, we’ve built an amazing, award-winning culture —we’re a Certified Great Place to Work and one of Canada's Top Small & Medium Employers!
• The chance to build, improve, and innovate on a platform that’s driving positive impact for thousands of businesses and millions of students around the world
• A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan
• Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season
• Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options
• Flexible Work . Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery
• Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities
• A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively
• Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home
• A place where you can bring your whole self to work . We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company. We welcome applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can't wait to meet you!