Account Executive

Summary

Join Thumbtack's Spanish Pro Sales Team and help connect Spanish-speaking professionals with homeowners needing home services. This role focuses on acquiring and activating Spanish-speaking professionals through inbound and outbound leads. You will onboard and manage these professionals for 30 days post-sale, ensuring their success on the platform. The ideal candidate thrives in a fast-paced environment, is self-motivated, and possesses strong sales and relationship-building skills. Your contributions will directly impact customer experience and Thumbtack's bottom line, filling gaps in markets lacking quality service professionals. This is a remote position with a competitive salary.

Requirements

• 3-5 years of sales experience- cold calling experience a must
• Ability to communicate effectively in Spanish being bilingual with excellent verbal and written skills
• Ability to build relationships with multiple decision makers over multiple levels of an organization. This sales process will require you to take time and build necessary value at multiple stops in the process. These sales aren’t churn and burn; we are looking for high value pros that we can build a long term relationship with, not someone we need to replace in 30 days
• Ability to use consultative, benefits based selling to help multiple business partners in a business see and feel the need for working with Thumbtack
• You have a strong discovery cadence that allows you to build rapport and gain access to a client’s needs, wants, business structure and key players. You will need to learn a business inside and out to build the correct value to close a deal
• Proficient in Salesforce, Google Suite

Responsibilities

• Acquire and activate Spanish speaking pros using a combination of inbound and outbound lead sources
• Become an expert in the Thumbtack product to provide both successful onboarding for new pros and a high level of effective service and support for your retained book of business
• Be ready and willing to share new ideas and offer improvements to existing strategies
• Maintain positive relationships with pros and guide them through a successful pro experience with an eye on potential expansion opportunities through additional service categories or locations
• Work hand-in-hand with  frontline managers to strategize individual accounts, both during the sales cycle and during retention. Be ready to come with feedback ideas to solve together
• Have excellent pipeline management skills to successfully navigate between multiple types of leads and effectively manage a growing book of business
• Be a self-starter; the key to success in this role is the ability and willingness to put in the effort needed to see success. This is a role where you will get out what you put in- those that achieve KPI and are ready to work hard are the ones that see sustained success

Preferred Qualifications

Account manager or customer care is extremely preferred

Benefits

• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $106,300 - $137,500
• For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $95,600 - $123,800
• For candidates living in all other US locations, the expected salary range for this role is currently $90,400 - $116,900
• #LI-Remote