Account Executive

Summary

Join FIGS as an Outbound Account Executive to drive B2B sales growth in the healthcare sector. You will focus on acquiring new clients, targeting C-suite executives, and building strong customer relationships. Responsibilities include developing and implementing sales strategies, exceeding revenue goals, and managing the sales pipeline. You will also be responsible for customer onboarding and ongoing account management. The ideal candidate will have 2-3 years of B2B sales experience, a proven track record of exceeding sales goals, and strong knowledge of the healthcare industry. FIGS offers a comprehensive benefits package, including health insurance, retirement benefits, paid time off, and more.

Requirements

• Minimum of 2–3 years of B2B AE sales experience with a proven track record of exceeding million-dollar sales goals
• Proven experience targeting and presenting C-suite executives and senior-level decision makers
• Strong knowledge of the healthcare industry and its enterprise organizations
• Expertise in CRM platforms (e.g., Salesloft, HubSpot, Zendesk, LinkedIn Sales Navigator) and sales enablement tools
• Exceptional communication, presentation, negotiation, and relationship-building skills
• A strategic thinker who thrives in a fast-paced, result-driven environment
• Self-motivated, disciplined, and capable of working independently in a remote setting

Responsibilities

• Identify and capitalize on new business opportunities to expand FIGS' customer base in the healthcare sector
• Target and engage C-suite executives and other key decision-makers to drive high-value contracts and strategic partnerships
• Design and execute innovative lead generation strategies to identify high-potential prospects
• Proactively prospect and network to develop a robust pipeline of qualified leads
• Build strong relationships with key decision-makers, create long-term partnerships and increase conversion rates
• Develop and implement strategies to enhance customer retention and lifetime value
• Cultivate and maintain strong relationships with key accounts to ensure high levels of satisfaction
• Collaborate with cross-functional teams to deliver exceptional customer experience and drive repeat business
• Maintain an accurate and up-to-date CRM pipeline, managing deals from initial contact through to close
• Consistently meet or exceed sales targets, including million-dollar revenue goals, by leveraging effective outreach and sales tactics
• Deliver compelling presentations to C-suite executives and other senior stakeholders, articulating the value of FIGS products and solutions
• Analyze customer needs and tailor solutions to meet those needs while achieving company objectives
• Become a product expert, understanding embroidery logo and inventory process
• Support customer onboarding to the TEAMS ordering experiences
• Manage ongoing account needs, including returns, replacements, and continued orders
• Maintain regular contact to identify expansion opportunities and promote recurring orders

Benefits

• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass
• 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide