Account Executive, Expansion

Summary

Join 7shifts as an Account Executive, Expansion and work with existing customers to drive revenue growth and increase payroll attach rate. You will identify customer pain points, uncover expansion opportunities, demonstrate tailored solutions, and close deals. The role involves serving as the primary contact for customers, hosting product demos, managing lead pipelines, leveraging sales tools, and collaborating with cross-functional partners. You will need experience in high-volume, quota-carrying tech sales, deep discovery within existing accounts, and using sales tools efficiently. A solutions-oriented approach and growth mindset are essential. 7shifts offers exciting growth opportunities, a challenging work environment, a strong company culture, equity in a Series C company, competitive health benefits, flexible work options, and support for professional growth.

Requirements

• Previous experience in a high-volume, quota-carrying tech sales role where you consistently demonstrated high performance and target attainment
• Experience in uncovering customers' needs through deep discovery within existing accounts to drive value-based expansion
• A strong bias toward action and a sense of urgency to move with speed
• You are tech-savvy and skilled in using sales tools to manage your pipeline efficiently, prioritize tasks, and maximize productivity
• You take a solutions-oriented approach, proactively addressing restaurant pain points and confidently handling objections to find the best outcomes for customers
• You have a growth mindset, seeing challenges as opportunities, adapting to change with enthusiasm, and embracing new ideas with curiosity and resilience

Responsibilities

• Serve as the primary contact for existing 7shifts customers across all channels (text, email, and phone), communicating our value proposition and driving revenue growth
• Host product demos with existing customers using thoughtful discovery to identify their needs and recommend 7shifts solutions that enhance their experience
• Effectively manage lead and opportunity pipelines, working efficiently to qualify customers and close good-fit restaurants on upsells, new add-ons, Payroll, and location expansion to achieve targets
• Leverage sales tools to execute and accurately track activities (Salesforce, Outreach, Gong, Slack)
• Collaborate with cross-functional partners such as SDRs, Product, Support, Implementation, Mid Market Sales, and Marketing to drive results and share valuable customer insights

Preferred Qualifications

• Experience closing MRR and/or Payroll sales opportunities
• Availability to work the equivalent of 11AM-7PM ET (from any timezone)
• Previous experience in the restaurant-tech industry or working in a restaurant setting

Benefits

• Competitive health benefits right from the start
• Lifestyle spending accounts
• Access to corporate discounts
• A parental leave program that supports caregivers during an important time in their lives
• Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both
• Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it
• A ‘90 Day Shift’ program that supports our team members in exploring the world
• We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official!
• Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
• Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!