Account Executive, New Business

Summary

Join 7shifts as an Account Executive, New Business and drive MRR growth by converting inbound prospects into loyal customers. You will conduct discovery calls and product demos, showcasing 7shifts' scheduling, team management, payroll, and tip pooling solutions. Maintain pipeline visibility, meet revenue targets, and collaborate with cross-functional teams. Share insights to improve product and operations. The ideal candidate possesses experience in high-velocity sales, a proven track record of managing the sales cycle, and excellent communication skills. Proficiency in Salesforce and familiarity with sales engagement tools are also required. This role offers opportunities for professional growth within a fast-paced, evolving environment.

Requirements

• Experience in a high-velocity sales environment, selling to SMB customers through inbound and/or outbound channels
• Proven track record of managing the full sales cycle from discovery to close
• Excellent communication and active listening skills, particularly over phone and Zoom
• Proficient in Salesforce (or similar) with a strong commitment to maintaining pipeline accuracy
• Familiarity with sales engagement tools like Outreach or similar sequencing platforms
• Consistently meets or exceeds sales targets
• Ability to communicate product value to SMB audiences through a consultative approach
• Receptive to feedback, with a coachable mindset and a desire to grow in a fast-paced, ever-evolving environment

Responsibilities

• Qualify inbound leads and conduct tailored discovery calls and product demos with restaurant owners and operators
• Position the value of 7shifts’ scheduling, team management, payroll, and tip pooling solutions by aligning with each prospect’s unique pain points
• Maintain accurate pipeline visibility through reliable forecasting and strong CRM hygiene
• Consistently meet and exceed monthly and quarterly revenue targets across key metrics, including MRR growth, payroll location sales, and demo-to-close conversion rates
• Partner cross-functionally with leadership, marketing, partnerships, and SDR teams to improve lead quality and funnel performance
• Share insights and feedback from prospect conversations to help inform product and operational improvements

Preferred Qualifications

• Experience working in or selling to the restaurant industry
• Familiarity with scheduling, payroll, or workforce management solutions
• Exposure to high-volume inbound lead environments
• Foundational understanding of tip pooling, payroll processes, and labor compliance

Benefits

• Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
• Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
• We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more