Account Manager

Summary

Join Blend, a premier AI services provider, as an Account Manager for a 12-month consulting role. This remote, U.S.-based position focuses on growing the commercial card portfolio, optimizing implementation programs, and building strong client relationships. You will be responsible for client communication, performance monitoring, and collaboration with internal teams. The role requires experience in commercial cards, business development, and relationship management. Blend offers competitive benefits including health, vision, dental, 401k, life insurance, and more.

Requirements

• 2+ years commercial card experience
• 3+ years of business development and professional selling experience
• 3+ years of relationship management (e.g., experience building long-lasting meaningful relationships)
• Problem solving (e.g., identifying stakeholders to address issues)
• Successful experience with or large account management
• High levels of social perceptiveness and client experience
• Excellent communication, presentation, and negotiation skills

Responsibilities

• Identify opportunities to grow the existing commercial card portfolio
• Optimize the implementation program to enhance client satisfaction and operational efficiency
• Develop and maintain strong client relationships, acting as the primary point of contact post-implementation
• Create and execute a streamlined communication process to ensure clients are well-informed and supported post implementation
• Conduct regular check-ins with clients to understand their needs, address concerns, and provide solutions
• Monitor and analyze portfolio performance, providing insights and recommendations for growth
• Collaborate with internal teams to incorporate client feedback into process improvements
• Prepare and deliver presentations and reports to clients and internal stakeholders
• Stay updated with industry trends and best practices to offer relevant advice and solutions
• Lead meetings to understand customers’ needs and develop business relationships within client accounts
• Be the single point of contact for major clients regarding issues, concerns, and identifying solutions and stakeholders
• Maintain a deep understanding of customers' strategic initiatives and proactively work with them on framing business objectives
• Act as a change agent by challenging legacy processes, educating team members on the benefits of virtual cards, and driving the advancement of virtual card adoption

Preferred Qualifications

• 4-6 years of consultative, B2B sales experience
• Experience prospecting to the C-Suite and senior-level leadership of enterprise businesses
• Prior experience in Commercial Card Migration/Implementation

Benefits

• Health, Vision, Dental
• 401K plan
• Life Insurance
• Employee Assistance Programs
• Medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs