Account Manager

Summary

Join Bloomerang as an Account Manager and contribute to the success of thousands of nonprofits by expanding business within existing accounts. This quota-carrying role blends hunting for new sales opportunities with cultivating long-term client relationships. You will manage the entire sales cycle, from prospecting to closing deals and driving repeat purchases. The ideal candidate is tech-savvy, possesses strong communication skills, and thrives in a fast-paced environment. A positive attitude, results-driven mindset, and adaptability are crucial. Bloomerang offers a remote work option and a competitive benefits package.

Requirements

• Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading provocative sales discussions
• Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries
• Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups
• The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial
• Relationship management experience and a disciplined approach along with the demonstrated ability to manage the entire sales cycle, (including prospecting and expansion) is required

Responsibilities

• Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases
• Identify and qualify upsell opportunities within the existing client base
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs
• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
• Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions
• Qualify leads based on budget, authority, need, and timeline (BANT criteria)
• Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions
• Develop and maintain a pipeline of sales prospects and opportunities
• Stay up-to-date on the features and benefits of our SaaS products
• Effectively communicate the value proposition of our solutions to clients and leads
• Stay informed about the latest technology and SaaS developments
• Be proficient in using relevant software and tools to effectively communicate and demonstrate our products

Preferred Qualifications

Nonprofit experience

Benefits

• You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere
• You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave
• You’ll receive a 401k match to help invest in your future
• Everything you need to be successful, shipped right to your door
• As this is an incentive compensation role, there is a base hourly rate with annual on target earnings of $105,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws
• This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters