Brokerkit is hiring a
Account Manager

Summary

Join Brokerkit as an Account Manager and manage renewals and expansion sales for our platform to North American-based residential real estate brokers. You should be a self-starter with a track record of consistently closing deals, have strong sales skills, and be tech-savvy.

Requirements

• Fluent in English and sounds native working with US/Canada customers
• Minimum 3-5 years of sales account management experience
• Effective at coaching customers to success, and you are someone who customers will like, respect, and trust and want to work with
• Can articulate how you developed an activity-based plan to achieve quota in the past
• Strong capabilities to give online (Zoom) demos and presentations
• Positive and energetic phone skills, excellent listening skills, and strong writing skills
• Strong problem solver who has a strong ability to learn new technology and ramp up quickly
• Ability to thrive in a highly competitive, high-energy sales team environment while still being a team player
• Can hit activity targets for calls/emails/appointments consistently
• Organized and effectively documented activities in the CRM consistently
• Ability to work independently without a lot of direction
• Strong negotiation and closing skills
• Able to travel to and attend real estate industry events as needed

Responsibilities

• Consistently achieve the sales quota of 80% annual renewal success while selling $20k/month ($240k/year) in expansion sales
• Manage the sales process for customers for renewals and expansion sales
• Engage with customers who request to cancel to salvage them
• Prospect prior customers who canceled for reactivations
• Drive customer adoption and retention
• Build and manage effective relationships with our customers
• Coach customers on how to succeed in growing their brokerage by improving their agent recruiting and retention
• Keep in regular contact with customers to ensure their satisfaction and success
• Reach out to customers and hold business reviews to drive success and expansion
• Work with the Customer Success team to maintain customer satisfaction, drive adoption, and get renewals/expansion sales
• Keep abreast of our product, the industry, and technologies to ensure you are a trusted resource to prospects
• Follow the established sales processes and consistently use the CRM to document all interactions, ensuring efficient lead and opportunity management
• Hit activity goals consistently for calls/appointments and maximize phone/Zoom time to drive the activity needed to hit the sales quota consistently

Preferred Qualifications

• Residential real estate experience
• Experience as an AM managing renewals and expansion sales for B2B SaaS products selling into SMB and mid-market accounts with successful quota attainment for 2+ years with similar annual contract values ($4-30k) and a similar-sized quota

Benefits

• The base compensation is $2,100-2,300/month, paid hourly based on experience
• You can earn up to $4200-4600 monthly with uncapped commissions depending on achieving sales goals
• This is a full-time (40 hours per week, Monday through Friday) remote role as an international contractor
• You will be paid hourly in USD based on the hours you log, and the money will be deposited in your local account in your local currency
• The work hours for the position are 9 am - 5 pm in one of the US timezones
• This is a remote position; you can work from anywhere in LATAM
• You will need a good home office setup, reliable internet and phone service, and a current computer to run our primarily web-based applications