Account Manager

Summary

Join CoreWeave's growing Account Management team as a leader, mentoring and coaching a team of 3-5 Account Managers. You will drive retention, expansion, and customer success, collaborating across various departments. This role demands exceeding goals in renewals, upsells, and overall customer activation. You will oversee forecasting, performance metrics, and develop career development programs. The position requires significant experience leading high-performing teams and managing enterprise accounts. CoreWeave offers a competitive salary and benefits package, including comprehensive health insurance, paid time off, and a hybrid work environment.

Requirements

• 5+ years of experience building and leading high-performing Account Management or Customer Success teams with a strong track record of exceeding retention and expansion targets
• 5+ years of quota-carrying experience in Account Management or Sales, managing Enterprise accounts with a proven track record of growth and retention
• Strong executive presence – comfortable engaging with C-level stakeholders, especially CTOs and technical leadership
• Proficiency in using data and analytics for decision-making and process improvement
• Strong collaboration and influencing skills, with superior communication and presentation abilities
• Experience recruiting and developing top talent, with a thoughtful approach to team planning and career growth
• Proven ability to negotiate, structure, and execute complex account expansion agreements

Responsibilities

• Lead, mentor, and coach a team of 3-5 Account Managers, helping them develop their customer engagement, expansion, and retention strategies
• Ensure the team exceeds goals in renewals, upsells, expansion, retention, and overall customer activation
• Cultivate and maintain a high-performing, customer-centric team culture
• Drive operational efficiency by optimizing systems, processes, and playbooks to enhance team output
• Oversee forecasting and performance metrics, ensuring accurate pipeline management and data-driven decision-making
• Develop and execute career development and leadership programs to elevate team capabilities
• Manage daily activities and quota performance of Account Managers to ensure targets are met
• Build dashboards in Salesforce and other tools to track customer success, account growth, and team performance
• Recruit, onboard, and train new Account Managers on solutions, industry trends, competitive positioning, tools, and best practices
• Provide ongoing coaching and mentorship on customer engagement, negotiation, and strategic account growth

Preferred Qualifications

Experience in cross-selling, renewals, and complex deal structuring is a plus

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption
• At CoreWeave, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work