Custom Health is hiring a
Account Manager

Summary

The job is for an Account Manager at Custom Health, a tech-enabled health services company that connects people with community pharmacists. The role involves leading sales efforts, understanding customer needs, and collaborating with internal teams. The candidate should have 3+ years of healthcare sales experience, exceptional communication skills, proficiency in Microsoft 365 Products, and the ability to work remotely.

Requirements

• 3+ years of notable success in healthcare sales
• Demonstrated a history of achieving sales goals, showcasing a significant percentage of new business opportunities
• Proven prowess in selling to diverse organizational levels and other executive levels
• Track record of effectively addressing and resolving intricate organizational challenges
• Exceptional customer-centric orientation, adept at managing multiple sales processes concurrently
• Exemplary written and verbal communication skills
• Outstanding presentation capabilities
• Infuse an optimistic, positive, and can-do attitude with a high-energy approach
• Working remotely with Account coverage for TN & FL, with expansion in the future

Responsibilities

• Embrace a value-driven approach, comprehensively understanding each customer's existing systems, pain points, present and future needs. Leverage our product portfolio to provide effective solutions
• Exceed quarterly and annual sales objectives through strategic new opportunities, contract renewals, and pipeline expansion
• Stay attuned to industry trends, analyzing market dynamics to identify opportunities and maintain a competitive edge
• Craft personalized email campaigns and written communications for both prospects and customers
• Collaborate closely with the Marketing team to formulate demand-generation strategies, heighten brand awareness, and prioritize sales initiatives for sustained growth
• Demonstrate mastery of our complete product offering, seamlessly integrating relevant products into customer discussions
• Tailor value propositions to align precisely with each customer's unique needs
• Address inquiries and concerns about competitor offerings, reaffirming our product's value
• Enlist internal stakeholders, such as Implementation, Clinical, Operations, Pharmacy and Executive Leadership, at strategic junctures
• Ensure clear communication and alignment among internal teams before engaging with customers
• Forecast accurately and consistently by analyzing market trends, sales patterns, and growth forecasts
• Leverage the Salesforce CRM system adeptly and regularly to streamline processes