Remote Account Manager

Summary

Join GoFasti as an English-fluent Account Manager based in Latin America to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail.

Requirements

• 3+ years of experience in account management within agencies or consulting services
• 1+ years in digital marketing for mobile apps
• Committed to investing in personal growth, knowledge, and mindset
• Experience working with mentors, coaches, or executives

Responsibilities

• Setup Kickoff calls and review the onboarding document
• Administer Client Intake Form and Activation Forms
• Receive and organize client-provided assets
• Gather assets and work with the Project Manager to build out the project plan
• Manage client communications via Slack and email
• Provide updates on project/task status, completions, roadmap, and performance metrics
• Administer revisions, questions, and requests from clients
• Manage internal team communications on Slack
• Take call notes and develop action plans
• Assign campaign performance and optimizations from team leads as necessary
• Foresee client needs and present upsell opportunities to the sales team
• Scan marketing campaigns, gather KPIs, and assess performance
• Provide remarks on data and create biweekly client performance reports
• Audit marketing campaigns, gather data, and analyze results
• Create, assign, and track task completion
• Communicate with task assignees and ensure client task due dates are met
• Maintain full awareness of task and project status to communicate updates with clients
• Help write project and creative briefs
• Oversee App Store page design and copywriting
• Work on web and landing pages
• Conduct competitive research
• Manage social media ad campaigns
• Collaborate on email drip campaigns with team specialists