Account Manager

Summary

Join Innova Market Insights as an Account Manager and become an extension of our clients' teams, collaborating closely on their marketing, R&D, and sales strategies. You will nurture and grow client relationships, focusing on contract negotiation, strategic account planning, and insightful solutions. This role demands strong communication, networking, and sales forecasting skills. Innova offers a competitive compensation package, comprehensive benefits, professional development opportunities, and a supportive work-life balance culture. If you're a proactive, results-oriented individual with B2B sales experience and a passion for the food and beverage industry, this is an exciting opportunity to grow your career with a global leader.

Requirements

• A minimum of 2+ years of successful sales, marketing or customer service/account management experience
• Prior B2B sales experience (food and beverage industry knowledge is a bonus)
• Fluent English (written and verbal)

Responsibilities

• Maintain and grow existing client relationships: Build and enhance long-term business relationships within your assigned territory by effectively identifying client needs, addressing business challenges, and leveraging your excellent communication skills, and strong attention to detail
• Contract Negotiation and Renewal: Negotiate and secure contracts with a focus on achieving industry-leading renewal rates while identifying strategic opportunities to expand account value through the introduction of additional products or services
• Strategic Account Management: Work closely with Innova’s support team to manage daily client interactions and collaborate with key decision-makers to understand their insight needs and business challenges. Develop and execute tailored strategic business plans for each account
• Networking and Relationship Building: Engage in extensive networking within assigned accounts by connecting with various contacts across client organizational structures. Serve as the primary liaison between clients and all departments within the company
• Feedback and Collaboration: Communicate client feedback effectively to ensure alignment and collaboration across the company. Represent Innova professionally at trade shows and conferences to strengthen client loyalty and relationships
• Insight and ROI Demonstration: Offer innovative solutions that demonstrate ROI on a monthly or quarterly basis to support the renewal and enrichment process. Train clients to independently retrieve insights and present future trends
• Client Engagement and CRM Management: Maintain a proactive engagement plan, including regular check-ins and feedback sessions, to foster continuous interaction and growth with clients. Document all customer activities in our CRM system and stay informed about industry trends and competitor activities
• Sales Forecasting and Achievement: Provide accurate sales forecasts to sales leadership and consistently deliver exceptional sales results, meeting or exceeding set targets

Preferred Qualifications

• Go-Getter: A proactive self-starter with a performance-driven, commercial mindset
• People Person: An ability to connect effortlessly with individuals and understand their perspective
• Lifelong Learner: Openness to learning and cultivating new skills
• Communication Kingpin: Excellent communication and interpersonal skills
• Team Player: Collaborative and comfortable working in a multi-cultural atmosphere

Benefits

• An attractive compensation package with a competitive base salary and uncapped commission
• Work equipment and all the other accessories you need to work in the best conditions
• Health, dental and vision insurance
• Opportunities to learn, grow and develop your sales skills and work with the world’s largest leading companies and brands
• Opportunities for international travel: in Europe for tradeshows and on-site visits
• A rewarding and enjoyable experience where you grow professionally
• A company culture that promotes work-life balance