Account Manager

Summary

Join Nord Security, a leader in cybersecurity, and help millions enhance their online security. This role focuses on building and managing partnerships with duty-free retailers, travel agencies, and travel channel partners globally. You will develop customized sales solutions, negotiate agreements, and ensure exceptional client onboarding. Collaboration with internal and external marketing teams is crucial to achieve sales targets. The position requires proven sales experience, strong communication skills, and proficiency in MS Office tools. International travel may be required.

Requirements

• Minimum 3+ years of experience in Tech/IT industry, Travel Retail, CE Retail or Distribution business (B2B2C); strong understanding of distribution, retail business, and marketing
• Proven successful sales experience managing large accounts, building strong client relationships, and consistently meeting or exceeding quarterly OKRs/KPIs
• Strong sales acumen: excellent negotiation, communication, presentation, analytical, and collaboration skills
• Ability to manage full sales cycles effectively with diverse stakeholders and buyers
• Fluent English language skills (spoken and written)
• Ownership, flexibility, proactivity, results-driven mindset, with strong learning aptitude and planning capabilities
• Proficiency with MS Office tools
• Basic knowledge of IT infrastructure and networking

Responsibilities

• Build, manage, and grow partnerships with Duty Free (airport) retailers, travel agencies, and travel channel partners worldwide
• Prepare customized sales solutions and offers; negotiate agreements and pricing; identify cross-selling and up-selling opportunities
• Ensure exceptional client onboarding experience and maintain continuous daily interaction to maximize clients' selling capabilities
• Collaborate closely with internal and external marketing teams to convert opportunities effectively and achieve sales targets
• Track and analyze key metrics, clearly communicate business results, and proactively identify and implement areas for team improvement
• Work with an innovative product that transforms the global travel retail industry
• Visit international clients (business trips when applicable)

Preferred Qualifications

• Working with Duty Free chains and travel retail
• Experience in the APAC region

Benefits

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world
• Learn & grow
• Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company
• Work in a next-gen Cyber City office
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day
• Hybrid work
• Enjoy the flexibility with 3 office days and working from home for the remaining 2
• Work from anywhere
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive
• Physical well-being
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts
• Mental & emotional health
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic
• Premium healthcare
• Receive private health insurance giving you peace of mind for your health needs
• Extra days off
• Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs
• Joyful moments – special treats
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member
• Company events & team-building
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success
• Workation
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together