Remote Account Manager

Summary

The job description is for an Account Manager role at Oviva, a digital health provider that provides app-based healthcare programs to tackle conditions such as obesity and Type 2 diabetes. The role involves building and maintaining relationships with NHS commissioners, strategic planning, relationship management, and operational oversight. This is a remote position with an expectation to come to the London office at least once a month.

Requirements

• Proven success in account management (B2B) in healthcare or similar industries
• Exceptional communication skills and ability to build strong client relationships
• Strong analytical skills with a focus on detail and accuracy
• Track record of driving performance and exceeding KPIs
• Experience in negotiating impactful contract renewals
• Talent for identifying and capitalising on growth opportunities

Responsibilities

• Ensure the successful delivery of contracted services
• Be the go-to expert for commissioners, driving satisfaction and effective communication while managing live contracts
• Forge and nurture strong relationships with commissioners by understanding their needs and identifying new opportunities for collaboration
• Track and optimise contract performance and KPIs, working with internal teams to exceed targets and swiftly address any challenges
• Deliver top-notch data accuracy and valuable insights to commissioners, enhancing Oviva's reputation and impact
• Lead the charge on contract renewals, aligning with Oviva’s strategy to secure and enhance key agreements
• Boost our growth by partnering with the sales team to identify and seize opportunities for expanding services with existing commissioners

Benefits

• An opportunity to make a meaningful impact in revolutionising healthcare
• Exciting and rewarding role in the high-growth environment
• A comprehensive well-being programme; including a Healthcare Plan & Employee Assistance Program
• A personal learning & training leave allowance to support your development
• Flexible and remote working that enables you to work in a way that suits you
• A home working allowance to personalise your workspace
• Competitive Salary & company pension
• Enhanced Family leave
• 33 days holiday (including bank holidays), plus Birthday day off and volunteering leave